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International Payment Operations Manager

Sunwest Bank

  • Sandy, Utah
  • 9 days ago

    Highlights

    Strong knowledge of international payment operations, including SWIFT message flows and investigations, Fedwire, ACH and International ACH, foreign exchange settlement, correspondent banking, and cross-border payment networks. • Oversee end-to-end operations for SWIFT, Fedwire, International ACH, foreign exchange settlements, correspondent banking, and related investigations, repairs, recalls, amendments, and reconciliations.

    Numbers & Facts

    LocationSandy, Utah
    IndustryBanking
    Company Size50 to 99 employees
    Year Founded1970
    Websitehttps://www.sunwestbank.com/

    Description

    Job Title: International Payment Operations Manager
    Department: Operations
    Reports to: Digital Banking and Payment Operations Manager
    Status: Exempt Non-Exempt
     
    About the Role
    The International Payment Operations Manager leads the Bank’s international and cross-border payment operations, ensuring transactions are executed accurately, efficiently, and in compliance with applicable requirements. As the Bank’s subject matter expert, this role 
    strengthens operational controls, develops the team, and partners across the organization to expand and modernize payment products and services.
     
    Work Details
    Schedule: Monday – Friday, Work hours may vary based on operational needs and may include early mornings or extended hours as required.
    Work Location: Onsite
    Travel: Occasional (up to 10%)
     
    What You’ll Do
    • Lead and develop the International Payment Operations team to deliver timely, accurate, and compliant payment processing while maintaining strong service and quality standards.
    • Oversee end-to-end operations for SWIFT, Fedwire, International ACH, foreign exchange settlements, correspondent banking, and related investigations, repairs, recalls, amendments, and reconciliations.
    • Strengthen controls that mitigate fraud, sanctions, compliance, settlement, and operational risk, and partner with Compliance, Legal, BSA, Risk Management, Information Security, and Internal Audit on testing and examinations.
    • Drive the operational implementation of international payment technology from requirements and solution design through testing, deployment, readiness, and post launch stabilization.
    • Support the growth and operational excellence of the Bank’s Foreign Correspondent Banking offering and evaluate readiness for new products, payment channels, technologies, and strategic partnerships.
    • Build productive relationships with correspondent banks, financial institutions, payment networks, and service providers while overseeing due diligence, service reviews, and operational assessments.
    • Improve scalability, automation, accuracy, and client experience through performance metrics, key risk indicators, management reporting, trend analysis, and payment modernization initiatives, including ISO 20022.
     
     
    What We’re Looking For
    (Required)
    • At least 5 years of banking or financial services experience in payment operations, treasury operations, wire transfers, ACH, international payments, or correspondent banking.
    • At least 3 years of leadership or supervisory experience in payment operations or a related financial operations environment.
    • Fluency in English and Spanish, with strong written and verbal communication skills.
    • Strong knowledge of international payment operations, including SWIFT message flows and investigations, Fedwire, ACH and International ACH, foreign exchange settlement, correspondent banking, and cross-border payment networks.
    • Working knowledge of sanctions screening, OFAC, BSA/AML, FinCEN, travel rule obligations, payment compliance controls, fraud prevention, operational risk, and business resiliency.
    • Experience with end-to-end payment platforms that connect to the Federal Reserve, SWIFT, and foreign exchange providers.
    • Proficiency with Microsoft Office, including Excel, reporting, analytics, and workflow management tools.
    (Nice to Have)
    • Bachelor’s degree in Business, Finance, Accounting, Economics, Information Systems, or a related field.
    • Knowledge of ISO 20022, ISO 15022, ISO 8583, and SWIFT MT/MX messaging.
    • Experience with payment platforms such as Ocean Systems, FedLink and with payment modernization or automation initiatives.
     
    Why You’ll Love Working Here
    • Team Culture
    • Growth Opportunities
    • Benefits or Perks
     
    Posting Location(s):
    • Corporate Headquarters / Sandy Banking Office; 10011 Centennial Pkwy., Suite 450, Sandy, UT 84070
     
    Physical Demands: 
    In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable 
    accommodations may be made to allow differently abled individuals to perform the essential 
    functions of the job. 
    (Check the box that applies by double clicking on the box.)
    Sedentary: Limited activity, no lifting, limited walking 
    Moderate: Mostly standing, walking, bending, frequent lifting 
    Light: Office work, some lifting, bending, stooping or kneeling, walking 
    Arduous: Heavy lifting, bending, crawling, climbing

    The Fine Print
    This job description reflects the general nature of the role and may change as business needs evolve. We are an equal opportunity employer. Sunwest Bank works with staff members and customers without regard to race, ancestry, national origin, sex, marital
    status, age, religion, medical condition, handicap, disability or veteran status and to assist the Bank in maintaining its Affirmative Action Program. 

    Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter, and it is intended that Sunwest Bank, through the purposeful efforts of its employees and officers, are expected to make every resolute attempt to conform to its 
    Bank Secrecy Act Program and Procedures. Failure to comply will be reflected in their performance review as well as in any bonus compensation programs in which they may participate. 

    Attend and complete all required classroom, computer-based, web-based and seminar training. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with Sunwest Bank’s “Code of Ethics 
    and Conduct.” Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position.

    Note: The preceding job description has been designed to indicate the general nature and level and work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All job descriptions can be amended without notice as warranted by business necessity.

    Federal Deposit Insurance Act This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on Sunwest Bank’s review of criminal conviction history, including pretrial diversions or 
    program entries

    About Company

    Sunwest Bank has been consistently named one of the top performing banks in the United States by American Banker and SNL Financial. Sunwest’s primary focus is commercial business and real estate banking. Through 12 targeted locations across the Western United States, Sunwest offers a full suite of private and commercial banking services to its clients.

    Since 2009, Sunwest has completed five failed bank acquisitions beginning with the acquisitions of MetroPacific Bank of Irvine. Later that year, Sunwest expanded the franchise south to San Diego with the acquisition of Pacific Coast National Bank. Its expansion continued beyond the California border with the acquisition of First State Bank of Flagstaff from the FDIC, adding a presence in Northern Arizona. In 2013, the Bank expanded into the Northwest by acquiring the Washington-based Westside Community Bank which added two locations outside of Tacoma. Sunwest then broadened its Northwest presence to Boise through acquiring the failed Syringa Bank from the FDIC, adding nearly $140 million in assets and a network of five Idaho branches. In the latter half of last year, the Bank broadened its footprint further by adding LPOs in both the Salt Lake City and Phoenix, Arizona markets. These three out-of-state acquisitions and two de novo LPOs have positioned Sunwest well as it embarks on its next expansionary phase.

    Sunwest Bank operates with an iron clad balance sheet of $885 million in assets, $111 million in tangible capital and $4MM in reserves, making it well poised to continue its growth.

    Sunwest Bank is the flagship of H Bancorp, a $1.3 billion privately-owned bank holding company with a controlling interest in Bay Bank located in the Baltimore/D.C. corridor. H Bancorp provides strategic leadership, access to capital and an opportunity to participate credits across the entire H Bancorp family.

    SUNWEST BANK – AN ENTREPRENEURIAL BUSINESS BANK
    Sunwest prides itself on being an entrepreneurial and innovative commercial business bank. The Bank positions itself through deep knowledge in lending niches ensuring our people are regarded as trusted advisors and not simply bankers. It is with this approach that we provide impeccable service to our clients.

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