Internal Sales Account Manager

The Internal Sales Account Manager will play a key role in supporting and driving sales growth by managing existing customer accounts, coordinating with the external sales team, and proactively developing new business opportunities. This role is office-based and requires strong organizational skills, consistent follow-up, and effective communication with customers and internal stakeholders.

Benefits:

• Bonus based on performance
• Health insurance
• Training & development

 The Internal Sales Account Manager will play a key role in supporting and driving sales growth by managing existing customer accounts, coordinating with the external sales team, and proactively developing new business opportunities. This role is office-based and requires strong organizational skills, consistent follow-up, and effective communication with customers and internal stakeholders. 
Key Responsibilities


1. Account Management

•  Manage and maintain relationships with existing customers 
•  Follow up on ongoing orders and ensure timely reordering 
•  Monitor customer activity and identify opportunities for growth 
•  Provide excellent customer service and resolve inquiries efficiently

2. Sales Support & Lead Follow-Up

•  Work closely with the sales team to follow up on new leads 
•  Conduct outbound calls to prospective customers to introduce products and schedule meetings 
•  Qualify leads and coordinate handoff to external sales representatives when needed

3. Order Management & Coordination

•  Process and track customer orders in coordination with operations 
•  Ensure accurate and timely communication regarding order status 
•  Support sales team in achieving monthly and quarterly targets 

4. Marketing & Materials Distribution

•  Send product information, marketing materials, and samples to customers and sales representatives 
•  Ensure all stakeholders have updated and relevant product information 

Required Skills & Qualifications

•  Proven experience in account management, internal sales, or customer service
•  Strong phone sales and communication skills
•  Highly organized and detail-oriented
•  Ability to manage multiple tasks and follow up consistently
•  Proactive, results-driven mindset 
•  Experience in healthcare, pharmaceuticals, or medical devices (preferred but not required)

Work Environment

•  Full-time, office-based position in Aventura, Florida
•  Collaborative work with internal sales and management teams