INTERNAL POSTING Client Support Supervisor / Administrative Coordinator I (Coastal Empire)

INTERNAL POSTING Client Support Supervisor / Administrative Coordinator I (Coastal Empire)

Salary

$40,086.00 - $54,162.00 Annually

Location

Beaufort County, SC

Job Type

FTE - Full-Time

Job Number

192777

Agency

Department of Behavioral Health and Developmental Disabilities

Division

Coastal Empire Community Mental Health Center

Opening Date

09/14/2026

Closing Date

9/21/2026 11:59 PM Eastern

Class Code:

AH10

Position Number:

60009633

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

GEN07

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

Please complete the state application to include all current and previous work history and education using verifiable dates.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

• This is an INTERNAL POSTING*

Are you passionate about making a real difference in peoples lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Client Support Supervisor / Administrative Coordinator I who is motivated to help individuals and families navigate lifes challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) - Office of Mental Health (OMH), Coastal Empire Mental Health Center (CEMHC), Beaufort Clinic, 1050 Ribaut Rd, Beaufort, SC 29902.

As the Client Support Supervisor, you will work under the general supervision of the Center Director/ Assistant Center Director. This position will act as Supervisor of all Clinical Support Staff and perform paraprofessional accounting duties and oversight of the Financial Counseling and Billing functions of all the clinic front desks.

Responsibilities for the Client Support Supervisor / Administrative Coordinator I include:

• Act as Client financial service expert for all clinical support staff support staff working the front desk at each of the clinics. Provide monthly supervision to direct reports, completing documentation of topics with employee signature. Provide appropriate training to support staff and other BHDD employees such as but not limited to coding, eligibility checks, chart updates and AR process and procedures, and billings. Interpret accounting system policies, procedures and forms, recommending changes to enhance the effectiveness of operations and is responsible for ensuring administrative staff are brought up to date.
• Responsible for monthly billing audits for all payor sources and payor aging reports. Process all payments received in house. Research correction or retroactive requests for need and accuracy. Maintain Account Receiveable files/activities per BHDD & CECMHC policies, self-pay activity (write-offs, returned bills, returned checks, balances).
• Update annual reviews - those with reduction that have not provided proof of income. Responsible for the Center's internal financial audits at each clinic, which include: facilitate the auditing and monitoring process; monthly reviews of all clinics financial inputs; run financial reports for middle and executive management teams (ABN's, Medicaid Count, No show report monthly and other reports) upon request.
• Perform data entry and accounting clerical duties in support of department operations to include: Avatar updates, payments, adjustments and corrections and assist with data entry as needed. Correct bad addresses, complete and correct data entry errors from front desk.
• Comply with all applicable BHDD/CECMHC Quality Assurance, Corporate Compliance and Cultural Competence policies, procedures and regulations as well as all Federal and State laws. Attend all trainings classified mandatory by Federal and State regulations.

Minimum and Additional Requirements

• A high school diploma and four (4) years of experience in business management, public administration or administrative services. A bachelor's degree may be substituted for required work experience.

Preferred Qualifications

• At least five (5) experience supervising others.
• Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments

Post hire, the employee must have:

• Thorough knowledge of modern office practices, procedures and equipment in regard to accounting.
• Considerable knowledge of accounting and bookkeeping principles and practices.
• Skill in the use of mathematical concepts.
• The ability to interpret and apply financial procedures and regulations.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.

• 15 days annual (vacation) leave per year

• 15 days sick leave per year

• 13 paid holidays

• Paid Parental Leave

• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)

• Retirement benefit choices *

• State Retirement Plan (SCRS)

• State Optional Retirement Program (State ORP)

• Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Have you ever been employed by any of the component Offices in the SC Dept. of Behavioral Health and Developmental Disabilities? Check all that apply.

• Office of Mental Health (OMH) (formerly SC Department of Mental Health)?
• Office of Intellectual and Developmental Disabilities (OIDD) (formerly SC Department of Developmental and Special Needs)?
• Office of Substance Use Services (OSUS) (formerly SC Department of Alcohol and Other Drug Abuse Services)?
• Not Applicable

02

If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. *Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application. PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED. Please indicate your understanding to this statement by checking the box below.

• Checking this box indicates my understanding to the above referenced statement.

03

Do you have a high school diploma and four (4) years of experience in business management, public administration or administrative services OR a bachelor's degree that may be substituted for the required work experience?

• Yes
• No

04

Do you have experience supervising others?

• Yes
• No

05

Please indicate your salary requirements (please be specific and not put "negotiable" or "open").

Required Question

Employer State of South Carolina

Agency Department of Behavioral Health and Developmental Disabilities Address 400 Otarre Parkway

Cayce, South Carolina, 29033

Phone OIDD - (803)898-9600

OMH - (803) 898-8600

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.