What You'll Do • Manage caregiver schedules to ensure clients receive reliable care • Assist clients and families with service requests and questions • Coordinate daily office operations and care updates • Maintain accurate records and documentation • Work closely with caregivers to provide excellent customer service . What We're Looking For • Excellent communication and problem-solving skills • Strong attention to detail and time management • Comfortable using computers, email, and scheduling systems • Ability to work independently and as part of a team • Previous office, customer service, or healthcare experience is helpful but not required .