Internal Accounts Product Owner, AVP

We are seeking an Internal Accounts Governance Specialist to join our team. In this role, you will be responsible for the integrity and operational excellence of our internal financial accounts framework. You will act as a subject matter expert, driving improvements to our processes, enhancing controls, and ensuring data accuracy.

This position requires a sharp analytical mind and the ability to solve complex problems that have a significant impact on the business. You will work closely with teams across Technology, Operations, Legal, and Sales to implement robust governance solutions. Your ability to communicate clearly and influence stakeholders at all levels will be key to your success.

Responsibilities:

• Own and Improve the Framework: Take charge of the internal accounts framework, continuously identifying and implementing process improvements to enhance operational integrity and efficiency.
• Lead Governance Efforts: Manage the complete lifecycle of internal accounts, from creation to closure. You will define data standards, enhance control mechanisms, and ensure compliance with all policies.
• Analyze and Solve Complex Problems: Use your analytical skills to investigate complex operational issues, evaluate different solutions, and make data-driven recommendations for improvement.
• Drive Control and Data Integrity: Design and implement new governance strategies focused on strengthening controls and ensuring the accuracy and reliability of our account data.
• Collaborate Across the Business: Partner with cross-functional teams, including Technology, Operations, Legal, and Sales, to develop and deliver effective solutions for account governance.
• Champion Best Practices: Clearly communicate the importance of strong account governance throughout the organization, building consensus and driving adoption of best practices.
• Report to Leadership: Prepare and present clear, insightful materials for senior management and governance forums, tracking performance and ensuring global standards are met.
• Manage Risk: Proactively identify and assess operational risks, ensure compliance with internal policies and external regulations, and transparently escalate any control issues.

Qualifications:

• Experience: 2-4 years of experience in a role focused on governance, risk management, operations, or product management within the financial services industry.

• Industry Knowledge: A strong understanding of financial services infrastructure, operating models, and internal control frameworks.

• Analytical Skills: Proven ability to analyze complex operational issues, use quantitative or qualitative data to identify root causes, and develop practical, innovative solutions.

• Problem-Solving: A track record of making sound judgments on complex issues and seeing solutions through to implementation.

• Communication & Influence: Excellent written and verbal communication skills, with a demonstrated ability to guide, influence, and persuade stakeholders and team members without direct authority.

• Presentation Skills: Confidence and experience delivering clear and compelling presentations to senior managers and key stakeholders.

Education:

• Bachelor's/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Product Management and Development

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Job Family:

Product Performance Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$87,280.00 - $130,920.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Aug 18, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents - AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.