Intermediate System Administrator (Windows/VMware) - PAE Fires IT Support
Technology, Automation, and Management
Huntsville, Alabama
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JOB DETAILS
SKILLS
Cross-Functional, Customer Support/Service, Identify Issues, Microsoft Windows Operating System, Microsoft Windows Server, Microsoft Windows System Administration, Resource Management, Technical Leadership, Technical Support, Time Management, VMWare, VMWare ESX/ESXi, Virtual Machine (VM)
LOCATION
Huntsville, Alabama
POSTED
10 days ago
Pending Contract Award
Position Responsibility Summary:
Primary Function - Windows/VMware Administration (PWS 1.16.3, 1.16.3.1): Maintains VMware ESXi environments and Windows-based VM/appliance administration, ensuring maximum uptime and optimized resource allocation across classified and unclassified partitions.
Cross-Functional Service Desk Escalation (PWS 1.16.6.1, 1.16.6.2):** Cross-trained in Service Desk User Support and Technical Guidance to serve as a Tier 3 escalation point. When Service Desk Technicians encounter complex Windows server errors, VM performance degradation, or application-to-server connectivity failures exceeding Tier 2 capabilities, directly engages from the ticket queue to diagnose root cause at the infrastructure level and implement resolutions, reducing mean time to resolution rates.