Additionally cross-trained in Software Development environment management to support the Development team with container platform provisioning (Dev, Stage, Prod) hosted on OpenShift, accelerating the development pipeline and reducing environment provisioning lead times. Cross-Functional Tier 3 & Dev Ops (PWS 1.16.6.1, 1.16.6.2 , 1.16.7.1*):** Cross-trained in Service Desk User Support/Technical Guidance to serve as a Tier 3 escalation point for container failures and RHEL application errors.