Highlights
This position encompasses functional testing, production support, and assistance for the Contact Center and Background Record Check Staff to ensure high system reliability, data integrity, and an exceptional user experience for internal and external stakeholders. The Executive Office of Education is seeking a detail-oriented QA Analyst to support and maintain Background Record Check (BRC) applications.
Numbers & Facts
| Location | Everett, MA |
| Industry | Staffing/Employment Agencies |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
Description
Title: Intermediate Quality Assurance Analyst (NAV-BRC)
Duration: ASAP - 12/31/2026
Location: Everett, MA 02149 (One day Onsite per week)
Position Description (Overview)
The Executive Office of Education is seeking a detail-oriented QA Analyst to support and maintain Background Record Check (BRC) applications.
This position encompasses functional testing, production support, and assistance for the Contact Center and Background Record Check Staff to ensure high system reliability, data integrity, and an exceptional user experience for internal and external stakeholders.
The successful candidate will demonstrate proficiency with SQL, some automated testing techniques, JIRA (including Xray), and foundational administrative tasks, complemented by strong analytical, troubleshooting, and professional communication skills.
Position Duties / Responsibilities
Duration: ASAP - 12/31/2026
Location: Everett, MA 02149 (One day Onsite per week)
Position Description (Overview)
The Executive Office of Education is seeking a detail-oriented QA Analyst to support and maintain Background Record Check (BRC) applications.
This position encompasses functional testing, production support, and assistance for the Contact Center and Background Record Check Staff to ensure high system reliability, data integrity, and an exceptional user experience for internal and external stakeholders.
The successful candidate will demonstrate proficiency with SQL, some automated testing techniques, JIRA (including Xray), and foundational administrative tasks, complemented by strong analytical, troubleshooting, and professional communication skills.
Position Duties / Responsibilities
- Provides expert quality assurance services.
- Performs and leads tests to ensure that all systems meet minimum standards and requirements.
- Works closely with applications team.
- Creates complex test data for applications'documents testing data.
- Devises improvements to current procedures and develops models of possible future configurations.
- Performs complex workflow analysis and recommends improvements.
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.