Intermediate Network Engineer (TraPac)

Intermediate Network Engineer

Position Summary

The Intermediate Network Engineer provides onsite support for enterprise network infrastructure, ensuring reliable connectivity, performance, and availability across business-critical operations. The role involves maintaining, troubleshooting, and upgrading LAN, WAN, wireless, and network security infrastructure while minimizing operational disruptions.

The successful candidate will work independently onsite while collaborating with IT teams, vendors, and remote engineering specialists to support daily operations and network modernization initiatives.

Key Responsibilities

• Provide hands-on support for LAN, WAN, wireless, and enterprise network infrastructure.
• Troubleshoot connectivity, performance, and availability issues involving switches, routers, firewalls, and wireless access points.
• Monitor network health, investigate recurring incidents, and implement corrective actions.
• Support network upgrades, hardware installations, replacements, and configuration changes.
• Maintain wireless infrastructure, including access points, controllers, and point-to-point wireless bridges.
• Troubleshoot VLANs, routing, switching, network segmentation, and connectivity issues.
• Participate in network refreshes, infrastructure upgrades, and modernization projects.
• Maintain network diagrams, device inventories, configurations, and technical documentation.
• Support change management, testing, implementation, and rollback procedures.
• Coordinate with internal IT teams, vendors, and remote technical resources to resolve issues and provide operational updates.

Qualifications and Competencies

• 3–5 years of experience supporting enterprise network infrastructure.
• Strong knowledge of TCP/IP, VLANs, routing, switching, DNS, DHCP, and network troubleshooting.
• Experience with Cisco and/or Aruba networking technologies.
• Hands-on experience supporting enterprise wireless networks, access points, and controllers.
• Familiarity with firewalls, network security, and network access control.
• Experience with network hardware installations, upgrades, and configuration changes.
• Knowledge of Aruba AOS8/AOS10, ClearPass, and wireless bridges is an asset.
• Cisco CCNA, Aruba certification, or equivalent practical experience is preferred.
• Experience in logistics, transportation, manufacturing, or 24/7 operational environments is an asset.
• Familiarity with ITIL, incident management, and change control processes.
• Strong troubleshooting, documentation, communication, and problem-solving skills.
• Ability to work independently onsite and collaborate with remote technical teams.