What you'll do:
Meet with residents and select custom options and finishes for their apartment units. Deliver a personal, high-quality experience for every resident while providing superior customer care and support throughout the full design, renovation, and finish process.
Resident Consultations and Finish Selections:
- Consult with incoming residents to guide them through selecting custom options and finished for their new residence. Collaborate with current residents - whether transitioning to a new unit or updating their existing space - to identifying the right custom finish selections. Work with owners to specify finishes for "Ready-to-Move" and model units.
Window Coverings and Product Management
- Sell and order a full line of window coverings and coordinate field measurements and installation scheduling. Monitor and evaluate all product offerings on a continuous basis to ensure selections remain current. competitive, and aligned with resident needs.
Scheduling and Team Communication
- Provide support to the Design Studio Manager with meetings, scheduling and communication to achieve the goal of 100% customer satisfaction. Effectively communication with office and field staff to coordinate schedules and ensure a seamless experience for all residents.
Software and Catalog Maintenance – As Needed
- Update design selections, software catalogs, and pricing on a continual basis to ensure accuracy and relevance. Maintain organized records or all selections, orders and resident communications to support a smooth and efficient design process.
What you bring:
- 3+ year in Interior Design or related field
- Extensive Interior Design knowledge and a strong eye for detail
- Personable, diplomatic, and able to communicate effectively with clients, families, and owners
- Skilled at handling customer objections professionally and effectively
- Ability to work well under pressure with strong independent decision-making skills
- Strong organizational skills with the ability to coordinate schedules and adapt quickly to changes
- Professional appearance and demeanor at all times
- Proficiency in Microsoft Office; experience with design selection software is a plus
- Commitment to Core Values: Bring your very best, Uplift others, Initiate Solutions, Look Ahead, Do the right thing
Benefits and Perks:
- Employee referral bonus program
- Health, vision and dental insurance
- 401(k) with employer match
- Tuition reimbursement and training opportunities
- Paid time off and paid holidays
- Complimentary gym membership
- Local projects with minimal long-distance travel
- Team building and family events
- Company charitable giving match