Interim General Manager

Restaurant 604

Honolulu, HI

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JOB DETAILS

SALARY

SKILLS

Analysis Skills, Billing, Budgeting, Business Operations, Cash Management, Coaching, Communication Skills, Computer Skills, Corrective Action, Cost of Goods Sold (COGS), Customer Support/Service, Detail Oriented, Employee Relations, Establish Priorities, Financial Analysis, Food Safety, Food and Beverage Industry, Human Resources Management, Inventory Management, Inventory Reports, Leadership, Life Insurance, Lift/Move 20 Pounds, Military, Multitasking, Music, Operations, Operations Management, Organizational Skills, People Management, Point of Sale (POS) Systems, Presentation/Verbal Skills, Problem Solving Skills, Project Planning, Promotional Programs, Resolve Customer Issues, Restaurant, Safety Process, Safety Standards, Safety/Work Safety, Sanitation, Servant leadership, System Operations, Team Lead/Manager, Time Management, Writing Skills

LOCATION

Honolulu, HI

POSTED

1 day ago

Company OverviewFounded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service.

Our success comes from the loyalty and dedication of our team,the Ohana. We are proud to employ nearly 300 team members, making 604 one of Hawaii's largest locally owned restaurant operators. Together, we strive to impact our community by becoming one of the best workplaces in Hawaii.

The success of Restaurant 604 launched the family of 604 restaurants that includes 604 Express, The Beach House by 604, Mangiamo by 604, 60fore Bar & Grill, 6o4 Ale House, and 604 Clubhouse. Our family of restaurants features an enjoyable experience for all with great food, live music, breathtaking views, and exceptional service with Aloha.

SUMMARY OF FUNCTIONS

The Interim General Manager (IGM) ensures the restaurant's day-to-day business operations and management run smoothly. The Interim General Manager acts as a temporary leader, fulfilling the duties as a General Manager would for a designated amount of time. The Interim General Manager will draw up weekly schedules, approve invoices, transfers, and waste logs, order merchandise, and assist with training, recruiting promotions, and planning. Additionally, they are responsible for essential front-of-house manager duties to ensure the restaurant provides excellent service to guests while adhering to company policies and procedures and liaising between front-line employees and executive management

ESSENTIAL DUTIES AND RESPONSIBILITIES

Work in tandem with team members and provide coaching and corrective action as necessary.
Monitor store inventory and report any needs to the general manager.
Respond to and resolve customer complaints and comments as needed.
Cooperating with the general manager and assisting with anything from project planning and analyzing financials to staff management.
Nurturing positive working relationships with staff.
Delegate daily tasks.
Address all operational issues in a timely fashion.
Supervising staff and controlling merchandise.
Ensure that company policies and procedures are followed.
Setting a good example for staff.
Coordinate daily operations
Manage a team of front-of-house and back-of-house staff, including coaching, corrective action, scheduling, training, on and offboarding.
Assist in the interviewing, recruitment, and hiring of all positions.
Ensure high-quality service and full-time guest satisfaction during all hours of operation.
Ensure all quoted seating times are met, and the waitlist is executed properly at the host stand.
Ensure kitchen ticket times do not exceed or violate company standards.
Maintain order and discipline in the restaurant during working hours.
Attend management training/meetings, including leadership and HR management training.
Execute opening and closing duties
Responsible for daily deposits and the correct operation of the POS systems
Inventory and maintenance of par levels for restaurant items as assigned.
Providing excellent customer service to guests and exceptional leadership to all employees.
Gain a working knowledge of sales goals, cost of goods sold, labor allotments, budget variance, inventory counts, and all other reporting data as assigned.
Enforce and monitor all health, safety, and sanitation standards following company policy
Handle/respond to guest complaints according to provided guidelines as needed
Work closely and be responsive to all management team members, including the Executive Team, to provide seamless execution of operational service
Perform all other duties as assigned, including but limited to specific areas of responsibility assigned by the Director of Operations

QUALIFICATIONS AND EXPERIENCE

5+ years of restaurant management experience.
Positive attendance and work performance record.
Extensive food and beverage knowledge.
Strong leadership, motivational, people, verbal, written, and communication skills
Customer service experience as a Manager
Excellent decision-making, communication skills, and strong time management skills
Experience using POS systems and cash handling.
Passion for the food and restaurant industry
Familiar with restaurant and workplace safety policies and procedures.
Strong computer skills, including G-Suite (i.e. Docs, Sheets, Slides, etc.).
Ability to influence others and interact with all levels of the organization.
Organized and detail-oriented approach, including strong analytical and tactical execution.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Ability to work extended hours, including weekends and/or holidays.

OTHER REQUIREMENTS

Must be able to lift and/or carry up to 20 lbs. occasionally.
Outstanding oral and written communication skills.
High energy, upbeat personality with a sense of urgency.
Strong organizational skills, can-do, and positive attitude with the ability to prioritize, multi-task, meet deadlines, and resolve issues effectively in a changing work environment.
Must be able to stand and exert well-paced mobility for a scheduled shift.
Must have the ability to stand and walk for extended periods.
Must have the ability to lift, stoop, and bend.
Must be reliable and punctual
Must be efficient and accurate with money and figures, including cash management.
Must pass assigned training and certifications, including food and alcohol safety.
Must be able to work flexible hours, including evenings, weekends, and/or holidays.

Benefits/Perks for Eligible Employees

Paid Time Off
Bereavement Leave
Emergency Days
Referral Program
Employee Discounts
Skechers Direct Program
Management Bonus Program
Medical/Dental Benefits
Group Life Insurance
Universal Life Insurance
Short-Term Disability

Compensation: $70,000.00 per year

ABOUT US

Founded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service.

The success of Restaurant 604 launched the family of 604 restaurants that includes 604 Express, The Beach House by 604, Mangiamo by 604, 60fore Bar & Grill, 604 Ale House, and 604 Clubhouse. Our family of restaurants features an enjoyable experience for all with great food, live music, breathtaking views, and exceptional service with Aloha.

Our success comes from the loyalty and dedication of our team, the 6-Ohana. We are proud to employ nearly 400 team members, making 604 one of Hawaii's largest locally owned restaurant operators. Together, we strive to impact our community by becoming one of the best workplaces in Hawaii.

VISION

To give back to our military and community by becoming the standard for the island dining experience.

MISSION

Provide quality food, excellent service and the perfect setting served with Aloha.

CORE VALUES

Pride Our passion for service is rooted in hard work, perseverance, and fun.

Quality We are committed to raising the standard in every aspect of our restaurant.

Consistency Excellent service. Same taste. Genuine hospitality. Every day.

Servant Leadership Our employees serve each other, our guests and lead by example to better our community.

Aloha Everyone is welcome and served with love (just like Grandma's house).

Interim General Manager

Restaurant 604

Honolulu, HI

About the Company

Restaurant 604

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