Integrity Investigator 2

Integrity Investigator 2

Salary

$53,851.20 - $81,806.40 Annually

Location

Des Moines - 50319 - Polk County, IA

Job Type

Full-time

Job Number

27-01233

Agency

309 Iowa Workforce Development

Opening Date

10/30/2026

Closing Date

11/9/2026 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Kasandra Ellenwood (kasandra.ellenwood@iwd.iowa.gov)

• Description
• Benefits
• Questions

Job Description

Iowa Workforce Development is seeking a dedicated Investigator 2 within our UI Division, Integrity Bureau. We value professionals who bring a positive, solution focused attitude and thrive with community impacts. If you're driven by mission, collaboration, and making a real impact, we encourage you to apply.

Position Details

• Location: 1000 E Grand Avenue, Des Moines, Iowa 50319
• Schedule: Full-time | Monday - Friday | 8:00 AM - 4:30 PM
• Work Flexibility: Current practice allows teleworking and alternate work schedules after successful completion of probation and training.

Position Overview

Conduct investigations into suspected fraud, improper benefit payments, and overpayments; analyze evidence and issues determinations and administrative penalties in accordance with applicable laws and agency guidelines. Performs benefit payment crossmatch reviews, pursues overpayment recovery, and prepares fraud cases for prosecution. Represent the agency at administrative hearings and court proceedings, coordinates with law enforcement and county attorneys, and monitors restitution and prosecution outcomes. Respond to inquiries, maintains accurate case documentation, and promotes effective communication and collaboration with claimants, employers, agency personnel, and community partners.

Primary Responsibilities

Fraud Investigation and Benefit Compliance

• Investigate suspected fraud, misrepresentation, and improper benefit payments.
• Analyze case information and evidence to make accurate, timely decisions in accordance with applicable laws and agency guidelines.
• Conduct interviews and gather information from claimants, employers, the public, law enforcement, county attorneys, and agency personnel.
• Maintain detailed daily investigation notes and document findings to support final determinations.
• Issue non-monetary determinations and administrative penalties related to fraud and overpayments.
• Issue subpoenas to obtain evidence and secure witness appearances when necessary.
• Conduct surveillance when appropriate and initiate fraud prosecution procedures when warranted.
• Represent the agency at administrative appeal hearings.
• Use the Systematic Alien Verification for Entitlements (SAVE) program to verify immigration status.

Benefit Payment Crossmatch and Fraud Review

• Conduct crossmatch reviews of intrastate and interstate benefit claims to identify potential overpayments and fraud.
• Schedule and complete reviews within established timelines.
• Analyze findings to determine eligibility issues, improper payments, and potentially fraudulent activity.
• Issues accurate non-monetary determinations related to overpayments and fraud.
• Recommend cases for prosecution when warranted and follow up on disputed allegations.
• Ensure consistent, accurate, and timely case processing in accordance with agency policies and procedures.

Overpayment Recovery

• Identify, establish, and pursue recovery of fraudulent overpayments.
• Develop repayment agreements and monitor restitution payments to ensure compliance.
• Represent the agency professionally at administrative hearings.
• Process and monitor property liens, voluntary wage assignments, and wage garnishments to recover overpaid benefits.
• Prepare fraud-related cases for prosecution by county attorneys.
• Identify and locate witnesses and compile, review, and organize evidence to support prosecution.
• Ensure accurate documentation and timely processing of recovery and enforcement actions.

Legal

• Prepare legal documents for court proceedings and related legal actions.
• Review cases with county attorneys and provide recommendations regarding plea agreements, dismissals, and sentencing.
• Appear in court as required and provide accurate testimony regarding case facts.
• Assist authorized personnel during judicial proceedings.
• Monitor prosecution status and submit periodic progress reports.
• Track and monitor court-ordered restitution following final case disposition.

Communication, Public Relations, and Community Outreach

• Respond to inquiries and correspondence related to investigation and recovery activities.
• Establish and maintain effective relationships with community members and external stakeholders.
• Communicate accurate, clear, and understandable information to claimants, employers, agency personnel, law enforcement officials, and the public.
• Coordinate with civic organizations, government agencies, and external groups to promote awareness of the Investigation and Recovery Bureau's functions and services.
• Foster positive working relationships and collaboration with internal and external partners.

What You'll Bring

Strong investigative and analytical skills, attention to detail, and the ability to identify potential fraud, evaluate evidence, and make fair, accurate, and timely decisions. Knowledge of applicable laws and procedures, effective communication and collaboration with law enforcement and legal professionals, and the ability to manage complex cases, recover improper benefit payments, and support administrative and judicial proceedings while maintaining confidentiality, accountability, and compliance with agency policies.

About Iowa Workforce Development

Iowa Workforce Development is committed to supporting Iowans and employers through comprehensive workforce services. Our statewide network provides resources for employment, training, disability assistance, unemployment services, and more.

Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, youll enjoy a comprehensive benefits package designed to support your well-being and professional growth:

• Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
• Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
• Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits click here.

Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.

The State of Iowa participates in E-Verify; a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

No applicant for employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Selected positions will be subject to a criminal background check.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• Graduation from an accredited four-year college or university with a degree in law enforcement, corrections, criminology, police science, accounting, finance, or law, and experience equal to one year of full-time work as an investigator requiring knowledge in law enforcement, corrections, or criminal investigation.
• Graduation from an accredited four-year college or university with a degree in law enforcement, corrections, criminology, police science, accounting, finance, or law, and experience equal to one year of full-time work in the administration of a program involving application of agency unemployment insurance or public assistance benefit programs, correctional rules and regulations, and/or court or administrative hearings processes.
• A total of five years of education and/or full-time experience (as described in number one or two), where thirty semester hours of accredited college or university course work in law enforcement, corrections, criminology, police science, accounting, finance, or law equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes twelve months of full-time work as an Investigator 1 or twenty-four months of full-time work as a Warehouse and Grain Dealer Examiner.

For additional information, please click on this link to view the job description.

Additional Qualification Requirements

Some positions in this class may require an applicant to have the ability to pass a background investigation.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly Total Compensation Calculator. Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Click here to learn more about IPERS.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa? Click here to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four-year college or university with a degree in law enforcement, corrections, criminology, police science, accounting, finance, or law? IF YES - How many months do you have of full-time work experience in the administration of a program involving application of agency unemployment insurance or public assistance benefit programs, correctional rules and regulations, and/or court or administrative hearings processes?

• I have not graduated from an accredited four-year college with a degree in law enforcement, corrections, criminology, police science, accounting, finance, or law
• No experience to less than 12 months of experience in the identified areas
• 12 months or more of experience in the identified areas

04

How many years do you have of a combination of post high school education in law enforcement, corrections, criminology, police science, accounting, finance, or law AND/OR experience as an investigator requiring knowledge in law enforcement, corrections, or criminal investigation OR in the administration of a program involving application of agency unemployment insurance or public assistance benefit programs, correctional rules and regulations, and/or court or administrative hearings processes?

• I do not have any of the education and/or experience
• Less than two years of the combined education and/or experience
• Two years to less than five years of the combined education and/or experience
• Five years or more of the combined education and/or experience

05

Are you a current State of Iowa employee (executive branch)? IF YES - How many months of experience do you have of full-time work in the classification of Investigator 1 ?

• I am not a State of Iowa employee
• Less than 12 months in the classification of Investigator 1
• 12 months or more in the classification of Investigator 1
• No experience in the classification in the classification of Investigator 1

06

Are you a current State of Iowa employee (executive branch)? IF YES - How many years of experience do you have in the classification of Warehouse and Grain Dealer Examiner?

• I am not a State of Iowa employee
• Less than two years of experience in the classification of Warehouse and Grain Dealer Examiner
• Two years or more of experience in the classification of Warehouse and Grain Dealer Examiner
• No experience in the classification of Warehouse and Grain Dealer Examiner

07

Have you graduated from an accredited four-year college or university with a degree in law enforcement, corrections, criminology, police science, accounting, finance, or law? IF YES - How many months of full-time work as an investigator requiring knowledge in law enforcement, corrections, or criminal investigation?

• I have not graduated from an accredited four year college or university with a major in the identified areas
• Less than 12 months of experience in the identified areas
• 12 months or more of experience in the identified areas

Required Question

Employer State of Iowa

Agency 309 Iowa Workforce Development Address 1000 E Grand Ave

Des Moines, Iowa, 50319

Website https://www.iowaworkforcedevelopment.gov/