Job title:- Senior IBM Netcool/Omnibus Engineer
Location:- Richmond, VA 23219
Duration:- 06 Months
Qualifications:
- We are seeking an experienced Senior IBM Netcool/Omnibus Engineer to join our team. The ideal candidate will possess deep technical expertise in IBM Netcool/Omnibus event management platforms, strong Linux administration skills, and Oracle database knowledge.
- This role is critical in maintaining and optimizing our enterprise event management infrastructure and ensuring seamless integration with our broader IT ecosystem. This Engineer will be a critical resource in an active migration and deployment of the environment.
Key Responsibilities
Event Management & Platform Administration
- Design, implement, and maintain IBM Netcool/Omnibus infrastructure for enterprise-wide event management
- Develop and optimize Object Server configurations, triggers, and automation procedures
- Create and maintain event correlation rules, filters, and enrichment policies to reduce alert noise and improve signal-to-noise ratio
- Monitor platform performance and implement tuning strategies to ensure optimal operation
- Manage probe configurations for multi-vendor monitoring tool integration
Technical Operations
- Administer Linux systems (RHEL) hosting Netcool/Omnibus components
- Understanding of Netcool / Omnibus Oracle database schemas for tasks including data management, integrations and reporting for Netcool backend databases
- Implement and maintain high availability and disaster recovery solutions
- Execute system upgrades, patching, and maintenance activities with minimal downtime
- Troubleshoot complex technical issues across the event management stack
- Integration & Automation
- Design and implement webhook integrations with third-party monitoring and ITSM platforms
- Develop custom integration solutions using APIs, scripting (PHP, JavaScript, Bash, Python..), and middleware technologies
- Create automation workflows to streamline event processing and incident management
- Collaborate with Observability teams to onboard new monitoring sources
Best Practices & Documentation
- Apply ITIL-aligned event management best practices
- Develop and maintain comprehensive technical documentation, runbooks, and operational procedures
- Establish and enforce naming conventions, coding standards, and configuration management practices
- Participate in change advisory board reviews and ensure proper change management protocols
Required Qualifications
Technical Skills
- 5+ years of hands-on experience with IBM Netcool/Omnibus (ObjectServer, Probes, Gateways)
- Strong understanding of Netcool architecture, including OMNIbus, Impact, WebGUI/Dash, and Message Bus
- 3+ years of Linux system administration experience (user management, file systems, networking, security)
- Working knowledge of Oracle database administration (SQL queries, basic DBA tasks, performance monitoring)
- Proficiency in scripting languages: Bash, Python, or Perl
- Experience with event correlation techniques and alert management strategies
Professional Knowledge
- Solid understanding of event management best practices and ITIL principles
- Knowledge of network protocols (SNMP, Syslog, HTTPS/REST APIs)
- Familiarity with monitoring concepts: thresholds, baselines, anomaly detection
- Understanding of enterprise IT infrastructure (networks, servers, applications, databases)
Soft Skills
- Excellent problem-solving and analytical abilities
- Strong communication skills with ability to explain technical concepts to non-technical stakeholders
- Ability to work independently and collaboratively in a team environment
- Experience working in 24/7 production environments with on-call rotation participation
Responsibilities:
Preferred Qualifications
- Highly Valued Experience
- Dynatrace integration: Experience integrating Dynatrace monitoring platform with Netcool via webhooks or API, leveraging Dynatrace's AI-powered problem detection
- ServiceNow integration: Hands-on experience with bidirectional integration between Netcool and ServiceNow for incident and event management workflows
- Experience with webhook architectures and RESTful API integrations
- Knowledge of additional Observability and Enterprise Data Center tools (Splunk, Control-M)
- IBM Netcool Impact or OMNIbus Process Control scripting
- Experience with IBM Cloud Pak for AIOps
- ITIL v3 Foundation certification or higher
Additional Assets
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
- IBM certifications related to Netcool/Tivoli products
Work Environment
- Hybrid/Remote options available depending on location
- Participation in on-call rotation as needed
- Occasional after-hours maintenance windows
- Fast-paced, mission-critical environment