Intake Coordinator
Location: Springfield, MA
Schedule: Monday-Friday, 8:00am-4:30pm
Pay Rate: $20.50 per hour
Job Type: Temp - 6 months
Responsibilities
- Meet with clients to assist them in completing applications for financial assistance programs.
- Explain program requirements and application details in a professional manner.
- Review client files for accuracy, identifying missing documentation or discrepancies.
- Follow up with clients and appropriate personnel to obtain required information.
- Maintain accurate, complete, and timely case notes.
Qualifications
- 2+ years of experience in an administrative, office support, or related role.
- Technical skills needed: Outlook, Word, Teams, basic Excel.
- Bilingual English/Spanish skills preferred.
- Excellent customer service and interpersonal skills with the ability to communicate effectively and empathetically with diverse populations.
Benefits
- 12+ paid holidays a year
- Excellent opportunities for career advancement
- Company sponsored events
- Educational Assistance Benefits
#SN