Intake Coordinator Blue Ridge

PruittHealth, Inc.

Blue Ridge, GA

JOB DETAILS
SKILLS
Business Support, Call Centers, Case Management, Co-Payments, Communication Skills, Customer Service Management, Customer Support/Service, Data Analysis, Demographics, Insurance, Managed Care, Medicaid, Medical Terminology, Medicare, Microsoft Excel, Microsoft Office, Microsoft Word, Organizational Skills, Reimbursement, Reporting Skills, Sales, Time Management
LOCATION
Blue Ridge, GA
POSTED
30+ days ago

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POSITION SUMMARY:

Facilitates the conversion of referrals to admissions through the completion of the intake process and the use of effective phone and customer service skills.

ESSENTIAL JOB FUNCTIONS, DUTIES, AND RESPONSIBILITIES:

  • Complete financial clearance for all referrals by determining eligibility.
  • Process referrals to assure pre-qualifying of patients efficiently.
  • Verifies all primary and secondary insurance information for all incoming patients to include service coverage, benefit maximums and limitations, co-insurance/co-payment, pre-existing clause, coverage
  • Determine effective and termination dates, type of plan, and provider network status.
  • Complete all information with attention to timely filing dates and special filing requirements.
  • Analyze admission data and prepare assigned reports
  • Loads all patient demographic insurance and benefit information into appropriate software system
  • Communicates effectively with the referral sources and team members to support the business partnerships being developed by the sales team
  • Establish positive relationships with insurers and managed care entities; Third party payors and Case Managers.
  • Obtain complete and accurate information to facilitate the admissions process and to maximize the likelihood of reimbursement.
  • Utilizes reports to assure accurate and timely information is documented in the appropriate software system.
  • Excellent Communication, Customer Service & Time Management Skills

'',''!*!

POSITION SUMMARY:

Facilitates the conversion of referrals to admissions through the completion of the intake process and the use of effective phone and customer service skills.

ESSENTIAL JOB FUNCTIONS, DUTIES, AND RESPONSIBILITIES:

  • Complete financial clearance for all referrals by determining eligibility.
  • Process referrals to assure pre-qualifying of patients efficiently.
  • Verifies all primary and secondary insurance information for all incoming patients to include service coverage, benefit maximums and limitations, co-insurance/co-payment, pre-existing clause, coverage
  • Determine effective and termination dates, type of plan, and provider network status.
  • Complete all information with attention to timely filing dates and special filing requirements.
  • Analyze admission data and prepare assigned reports
  • Loads all patient demographic insurance and benefit information into appropriate software system
  • Communicates effectively with the referral sources and team members to support the business partnerships being developed by the sales team
  • Establish positive relationships with insurers and managed care entities; Third party payors and Case Managers.
  • Obtain complete and accurate information to facilitate the admissions process and to maximize the likelihood of reimbursement.
  • Utilizes reports to assure accurate and timely information is documented in the appropriate software system.
  • Excellent Communication, Customer Service & Time Management Skills

'',''!*!

TRAINING, SKILLS, AND EXPERIENCE AND EDUCATION REQUIREMENTS:

Associates Degree preferred

2+ years experience in

Proficient in Microsoft Office, Word & Excel

Understanding of patient compliance issues, Medicare, Medicaid and Commercial Insurance

Excellent communication skills and customer service

Familiarity with Medical Terminology

Experience working in a call center environment

Ability to multi-task, problem solve and demonstrate critical thinking skills.

Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

We are eager to connect with you! Apply Now to get started at PruittHealth!

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

For Florida Job Postings Only:

For more information regarding Floridas Care Provider Background Screening Clearinghouse Education and Awareness, please visit https://info.flclearinghouse.com

'',''!*!

TRAINING, SKILLS, AND EXPERIENCE AND EDUCATION REQUIREMENTS:

Associates Degree preferred

2+ years experience in

Proficient in Microsoft Office, Word & Excel

Understanding of patient compliance issues, Medicare, Medicaid and Commercial Insurance

Excellent communication skills and customer service

Familiarity with Medical Terminology

Experience working in a call center environment

Ability to multi-task, problem solve and demonstrate critical thinking skills.

Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

We are eager to connect with you! Apply Now to get started at PruittHealth!

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

For Florida Job Postings Only:

For more information regarding Floridas Care Provider Background Screening Clearinghouse Education and Awareness, please visit https://info.flclearinghouse.com

'',''Administrative'',''Administrative'',''Georgia-Blue Ridge'',''Georgia-Blue Ridge'','''','''','''','''',''Full-time'',''Full-time'',''1st Shift'',''1st Shift'',''May 13, 2026, 11:11:50 AM'',''May 13, 2026, 11:11:50 AM'','''','''',''false'',''

PruittHealth Home First Blue Ridge (SO055)

6050 Appalachian Highway

Suite 4

Blue Ridge, 30513

'',''PruittHealth Home First Blue Ridge'',''6050 Appalachian Highway'',''Suite 4'',''Blue Ridge'',''30513'','''','''',''false'',''732479'',''732479'',''true'',''732479'',''false'',''Submission for the position: Intake Coordinator Blue Ridge - (Job Number: 2606084)'',''false'',''732479'',''false'',''true''

About the Company

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PruittHealth, Inc.