Intake and Supportive Measures Specialist

Department of Access Compliance and Community

About the Department

The Office of Access Compliance and Community (OACC) at George Mason University is dedicated to fostering an inclusive, accessible, and welcoming environment where all individuals-students, faculty, and staff-can thrive. Guided by the universitys commitment to equal opportunity, compliance, and community engagement, OACC aims to:

1. Enhance Access and Success by supporting individuals from all backgrounds by removing barriers, promoting opportunities, and ensuring access to resources for personal and professional growth.
2. Uphold Compliance and Accountability by ensuring compliance with federal and state laws and university non-discrimination policies while fostering a culture of transparency, integrity, and accountability.
3. Embrace Our All Together Different Community by promoting an all-inclusive, diverse, welcoming, and respectful campus environment through strategic initiatives, educational outreach, and meaningful partnerships that celebrate the richness of our community.

OACCs Role and Responsibilities

OACC provides strategic leadership and oversight over George Masons compliance with federal and state laws, regulations, executive orders, mandates, and university non-discrimination policies. Additionally, OACC monitors the universitys continuing commitment to equal opportunity in both employment and educational practices. OACC reports to the President of the University and is responsible for the implementation of all equal opportunity and nondiscrimination policies, including federal requirements associated with the Americans with Disability Act, Titles VI and VII of the Civil Rights Act of 1964, Title IX, Violence Against Women Reauthorization Act (VAWA), as well as all state and university-related policies.

About the Position

The Intake and Supportive Measures Specialist supports George Mason Universitys compliance with various federal and state laws and regulations related to non-discrimination and harassment, including Title IX of the Education Amendments of 1972 and Titles VI and VII of the Civil Rights Act of 1964. This position is responsible for outreach and providing intake, called Information Sessions, meetings with a variety of stakeholders, including George Mason undergraduate and graduate students, faculty, administrators, and staff members, ensuring these individuals receive important resources, supportive measures, and information on resolution options within the Office of Access Compliance and Community (OACC) and other university partners.

Responsibilities

The Intake and Supportive Measures Specialist will:

• Conduct outreach to a variety of stakeholders often via email on behalf of OACC upon proper notice of possible Prohibited Conduct, Title IX, and/or Prohibited Discrimination, Titles VI and VII.
• Hold intake Information Session meetings in person and virtually with students, faculty, and staff, reviewing campus and community-based resources, the availability of supportive measures, and resolution options.
• Follow-up with parties after outreach and/or Information Session.
• Refer individuals to other responsive offices, such as Human Resources, Employee Relations, the Office of Student Conduct, Student Support and Advocacy, etc., when appropriate.
• Document and memorialize notes from Information Sessions and ensure accurate case notes and files are kept and maintained.
• Enact supportive measures with consultation of members of OACC when appropriate, including Academic Support, No Contact Orders, and schedule changes.
• Coordinate with faculty and staff related to providing academic support, supportive measures for students.
• Maintain records of supportive measures issued, including issuing No Contact Orders.
• Record Management: maintain accurate records within OACCs case management software, including adding case notes and reviewing case files for completeness.
• Conduct routine reviews of open case files to ensure OACC has followed-up with parties and completed work within individual cases prior to case closure.
• Provide support to OACC staff when requests from campus partners are received for information about case histories.
• Conduct yearly review of case files for record retention reviews that align with Record Retention Schedules.

Pregnancy and Parenting Support

The Intake and Supportive Measures Specialist will assist the Deputy Coordinator for Case Management and Pregnancy and Parenting with conducting pregnancy and parenting Information Sessions and providing academic adjustments to pregnant and parenting students as directed.

Required Qualifications

• Bachelors degree in counseling, social work, education, psychology, or related field, or an equivalent combination of education and experience illustrating aptitude for working with various populations.
• Familiarity and/or working knowledge of civil rights laws and regulations, such as Title IX of the Education Amendments of 1972, Titles VI and VII of the Civil Rights Act of 1964, and the Virginia Human Rights Act.
• Demonstrated experience in an environment that sees regular interaction with individuals who have experienced trauma.
• Demonstrated analytical and problem-solving skills, experience including diagnosing issues against a set of standards.
• Experience using software, such as case management software, to keep accurate and up-to-date records.
• Demonstrated ability to maintain confidentiality, exercise discretion, handle sensitive information, and adhering to privacy standards.
• Strong organizational skills to effectively manage competing priorities and deadlines.
• Excellent written and verbal communication skills.
• Demonstrated ability to identify and engage with appropriate campus partners for referral or service needs.

Preferred Qualifications

• Masters degree in counseling, social work, education, psychology, or related field, or an equivalent combination of education and experience illustrating aptitude for working with various populations, including underserved and marginalized communities.
• Training or certification in trauma-informed techniques.
• Specific knowledge and experience interpreting and applying principles of civil rights laws and regulations.
• Experience working in higher education and/or a school environment.

Instructions to Applicants

For full consideration, applicants must apply for the Intake and Supportive Measures Specialist position at https://jobs.gmu.edu. Complete and submit the online application, including three professional references with contact information, and provide a cover letter and resume for review. Posting Open Date: February 23, 2026. For Full Consideration Apply by: March 16, 2026. Open Until Filled: Yes