Accounts Receivable, Billing, Claims Processing, Communication Skills, Current Procedural Terminology (CPT), Customer Support/Service, Government Sales, Health Insurance, Healthcare Software, ICD-10, Insurance, Medicaid, Medical Billing, Medicare, Microsoft Office, Problem Solving Skills, Reimbursement, Telephone Skills, Third-Party Payer, Urology
MN Urology has a full time opening for a Medical Insurance Specialist
Monday - Friday, Day Shift, No evenings, weekends or holidays
PRIMARY SUMMARY:
Answers and responds to incoming Business Office telephone calls, coordinates insurance with assigned third party payers, investigates and processes denied claims.
RESPONSIBILITIES:
- Answers incoming calls to the Business Office regarding insurance questions.
- Attempts to assist patients and resolve billing issues.
- Routes calls to proper person if unable to help.
- Uses excellent communication skills and provides good customer service to patients, internal staff and external contacts.
- Monitor outstanding aging for assigned payors on a daily basis, in order to increase reimbursement.
EDUCATION/TRAINING/LICENSURE:
- Two (2) plus year's medical accounts receivable experience required.
- Experience with third-party payors and familiarity with ICD-10 and CPT codes.
- Experience working government payer accounts and navigating Medicare and Medicaid billing requirements
- Knowledge of Athena Medical Practice Management System preferred, but not required; will train the right person.
- Knowledge of Microsoft Office Suite
- Possess strong denial follow-up experience, as well as excellent customer service skills
Minnesota Urology, P.A. is an equal opportunity employer.