Highlights
This role reports to the Senior Premium Accounting Manager and plays a key part in supporting policyholders and agents while processing premium payments and payroll reports across multiple lines of insurance, including workers’ compensation, general liability, property, and auto. This is a fast-paced, high-volume role ideal for individuals who thrive in structured environments, enjoy problem-solving, and have strong attention to detail.
Numbers & Facts
| Location | Raleigh, NC |
| Job Type | Full-time |
| Industry | Staffing/Employment Agencies |
| Salary | $23 Per Hour |
| Year Founded | 1996 |
| Website | https://www.accentuatestaffing.com/ |
Description
Accentuate Staffing is seeking a detail-oriented and customer-focused Insurance Payment Processing Specialist to join our team. This role reports to the Senior Premium Accounting Manager and plays a key part in supporting policyholders and agents while processing premium payments and payroll reports across multiple lines of insurance, including workers’ compensation, general liability, property, and auto. This is a fast-paced, high-volume role ideal for individuals who thrive in structured environments, enjoy problem-solving, and have strong attention to detail.
Job Responsibilities
Process daily premium payments and workers’ compensation payroll reports
Perform batching, breakdowns, and preparation of documents for imaging
Handle remote bank deposits, including coordination with Claims and Finance teams
Respond to escalated inquiries from agents and policyholders (cancellations, reinstatements, refunds, etc.)
Maintain and update accounts, including transfers, corrections, and balance adjustments
Upload ACH forms and process electronic payments as needed
Route payroll and Risk reports to underwriting teams
Review audit credits and prepare refunds accurately and timely
Manage incoming mail, faxes, overnight payments, and returned checks
Complete daily exception reviews and follow up via email as required
Qualifications
High School Diploma or equivalent
1–3 years of experience in high-volume accounts receivable or related field
Basic knowledge of business, insurance, and accounting principles
Proficiency in Microsoft Office (Outlook, Excel, Word)
Strong data entry and 10-key skills with high accuracy
Excellent organizational, time management, and customer service skills
Ability to work effectively in a team environment and manage high workloads
Preferred Qualifications
Associate degree in Business, Accounting, or a related field
Experience in Property & Casualty insurance
Familiarity with imaging or workflow systems
Strong analytical and problem-solving skills with the ability to prioritize tasks
Skills
- Insurance Claims
- Administrative Skills
Benefits
Medical, Dental, Vision
About Company
Since 1996, Accentuate Staffing has delivered “The Power of Positive” to you. As one of the Triangle’s largest woman-owned companies, Accentuate Staffing sources candidates in the career specialties of Accounting/Finance, Office Professional, Information Technology, Scientific/Clinical, Light Industrial and R&D Consulting services. The current roster of more than 250 corporate clients is diverse, highly regarded, and often exclusive. Accentuate Staffing’s honors include nine Triangle Business Journal Fast 50 awards, four Raleigh Chamber Pinnacle Awards, No. 222 on the INC 500 list and an inaugural winner of the TBJ’s A Better World Award. Accentuate Staffing cherishes its position as a leader in the community, offering support to charitable institutions including Children’s Flight of Hope, National Students of AMF, the MS Society, the Shepard’s Table Soup Kitchen, and Stop Hunger Now among others. For detailed information on how “The Power of Positive” can impact your company or your career, please visit at www.accentuatestaffing.com.
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