Insurance Follow-Up & Medical Collections Specialist (Sugar Land, TX)
ARstrat, LLC
Houston, TX
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JOB DETAILS
JOB TYPE
Part-time
SKILLS
Accounts Receivable, Analysis Skills, Billing, Call Centers, Claims Processing, Compensation and Benefits, Credit and Collections, Dental Insurance, Detail Oriented, Documentation, Documentation Review, Epic Systems, Health Insurance, Health Plan, Healthcare, High School Diploma, Identify Issues, Insurance, Insurance Claims, Maintain Compliance, Medical Billing, Microsoft Office, Multilingual, Past Due Accounts, Payment Posting, Problem Solving Skills, Process Improvement, Root Cause Analysis, Spanish Language, Support Documentation, Time Management, Trend Analysis, Typing, Vision Plan
LOCATION
Houston, TX
POSTED
17 days ago
Join Our Team as a Medical Collections & Insurance Follow-Up Specialist!
Are you experienced in working accounts on the backend and navigating insurance claims to drive payment? We’re looking for someone who can manage both insurance follow-up and medical collections to help resolve accounts efficiently and accurately.
If you’re detail-oriented, know how to work claims, and can identify what’s holding up payment, this role is for you.
As a Medical Collections & Insurance Follow-Up Specialist, you’ll be responsible for managing delinquent accounts and ensuring timely insurance claim resolution. This role is focused on backend revenue cycle work, combining insurance follow-up and collections activities to support overall account resolution.
You’ll work directly with insurance carriers, review claims, and resolve billing issues to secure payment—while also working accounts to drive resolution and reduce outstanding balances.
Position Responsibilities:
Insurance Follow-Up & Claims Resolution:
Follow up with insurance carriers on claim status and payment resolution
Review accounts to identify claim issues, denials, or delays
Verify insurance eligibility, coverage, and claim filing status
Re-bill and submit corrected claims as needed
Request and review documentation to support claim processing
Identify root causes of claim issues and escalate when appropriate
Medical Collections (Backend):
Work assigned accounts to resolve outstanding balances
Analyze account history and determine appropriate next steps for resolution
Ensure timely follow-up and account progression through the revenue cycle
Maintain accuracy in account documentation and updates
General Responsibilities:
Document all account activity accurately in systems
Collaborate with internal billing and operations teams
Ensure compliance with all Federal, State, and company guidelines
Identify trends and recommend process improvements
Qualifications:
High School Diploma or GED required
1–2+ years of experience in insurance follow-up, AR, or medical billing REQUIRED
Strong understanding of:
Insurance claims and denials
EOBs and payment posting
Revenue cycle processes
Healthcare call center or backend AR experience preferred
Requirements:
Strong analytical and problem-solving skills
Ability to manage workload and meet productivity goals
Experience with billing systems (EPIC a plus)
Proficient in Microsoft Office
Typing speed: 35 WPM with no more than 3 errors
Bilingual (Spanish) a plus
Benefits:
Comprehensive Health Coverage: Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment.
Life and Disability Insurance: Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D.
401(k) Retirement Savings Plan:Eligible to participate in the company’s 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service.
Paid Time Off (PTO): Accrue Paid Time Off starting on your first day of employment.
Flexibility in Benefits:The company reserves the right to amend, modify, or terminate any benefits programs as needed.
Note:This job description outlines the primary duties and qualifications for the role. It is not intended to be an exhaustive list of responsibilities or working conditions.
ARStrat is an Equal Opportunity Employer and participates in E-Verify.