Insurance Clerk

Salinas Valley Health

  • Salinas, California
  • 30+ days ago

    Highlights

    Evaluates patient’s ability to pay bills and arranges for payment schedules, follows up with responsible parties for non-payment of bills and determines if collection efforts have been exhausted. Experience: One (1) or more years collection or organization business office experience, including medical terminology, computer experience, general billing and governmental program knowledge.

    Numbers & Facts

    LocationSalinas, California

    Description

    It's fun to work in a company where people truly BELIEVE in what they're doing!

    We're committed to bringing passion and customer focus to the business.

    Department:

    Patient Financial Services

    Works under the supervision of the Business Services Coordinator.  Evaluates patient’s ability to pay bills and arranges for payment schedules, follows up with responsible parties for non-payment of bills and determines if collection efforts have been exhausted. Provides patients with alternative resources to finance hospitalization.  Performs other duties as assigned.


    • Composes and types letters, liens and probate claims.
    • Arranges for and collects payments for pre-registered patients, in-house and discharged patients.
    • Answers inquiries accurately and courteously.
    • Enters detailed comments into the computer system.
    • Evaluates and processes incoming mail.
    • Maintains a system for periodic review and follow-up on unpaid accounts.
    • Greets patients and public politely.
    • Responds to inquiries from collection agencies.
    • Receives required documentation for charity care patients.
    • Provides patients with options of program coverage and assists with completion of applications.
    • Receives and reviews all admissions with self-pay portion for possible third party governmental coverage.
    • Follows up with responsible parties and third party payor on unpaid accounts.
    • Refers accounts to outside collection agencies when collection efforts have been exhausted.
    • Processes loan applications.
    • Processes bankruptcy notices.
    • Maintains records and files account transaction, hard copy and computer system.
    • To be vigilant of co-members desk when vacant.
    • Interprets for non-English speaking patients/public.
    • Performs other duties as assigned.

    Education: Work requires knowledge generally acquired through a high school education or GED.


    Licensure: None.


    Experience: One (1) or more years collection or organization business office experience, including medical terminology, computer experience, general billing and governmental program knowledge.


    Pay Range: The hourly rate for this position is $29.47 - $34.11 . The range displayed on this job posting reflects the target for new hire salaries for this position

    Job Specifications:

    Union: NUHW Work Shift: Day Shift FTE: 1.0 Scheduled Hours: 40

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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