Insurance Benefit Educator

Benefit Educators serve as a knowledgeable, approachable presence at benefit fairs, helping individuals understand their pharmacy benefits, answer high level questions, and access appropriate resources. This on call role is ideal for individuals who product face to face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client environments.

Job Title: Insurance Benefit Educator
Job Location: Multiple locations (Atlanta, GA, Savannah, GA, Macon, GA, Augusta, GA, Greenville, SC, Augusta, GA, Charleston, SC, Jacksonville, FL, Sarasota, FL, Miami, FL)
Job Duration:  6 Months Contract (possible extension) (On Call) (Onsite)
 
Job Duties:
This on call role is ideal for individuals who product face to face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client environments.
This position is on an as-needed basis with no guaranteed hours.
Benefit Educators serve as a knowledgeable, approachable presence at benefit fairs, helping individuals understand their pharmacy benefits, answer high level questions, and access appropriate resources.
 
Primary Job Locations - Up to 180-mile radius.
Atlanta, GA
Savannah, GA
Macon, GA
Augusta, GA
Greenville, SC
Charleston, SC
Jacksonville, FL
Sarasota, FL
Miami, FL
Key Responsibilities:

• Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events
• Increase benefits awareness and engagement through proactive, professional attendee interactions
• Build trust and confidence by answering (pharmacy benefit questions and connecting attendees to appropriate resources
• Support consistent, (quality event execution by sharing educational and promotional materials
• Contribute to continuous improvement by completing required event feedback
• Training & Preparation
• Attend an annual Client training to build foundational knowledge of the organization, industry, and educator role
• Participate in a 30-minute – 1-hour account(specific training session with the account team at least 48 hours prior to each assigned benefit fair
• This training covers client specific plan details and key talking points to ensure educators feel prepared and supported

Work Requirements

• Must reside locally within the assigned geographic area
• Willingness to travel within the region; reliable transportation required
• Availability on an as (needed basis, including occasional last-minute requests
• Professional attire and demeanor required at all events 

Education:

• High School Diploma or GED required.

Skills:

• Strong verbal communication and interpersonal skills
• Comfort engaging individuals Bone and in small group settings
• Professional presence in client environments
• Customer service or public experience preferred
• Familiarity with benefits or insurance information is a plus.