Job Title: Insurance AR Follow-Up Specialist (Contract-to-Hire)
Location (city, state): Phoenix, AZ 85016
Industry: Healthcare / Revenue Cycle
Schedule: Monday to Friday - 8:00am to 5:00pm
Pay: $18.50 – $25.00/hour
Benefits: Medical, dental, and vision coverage, 401(k), paid holidays and plus PTO
Job Description:
The Insurance AR Follow-Up Specialist is responsible for managing outstanding accounts receivable by working directly with insurance companies to resolve unpaid or underpaid claims. This position requires a strong understanding of billing processes, denial management, and high-volume follow-up in a fast-paced environment.
Key Responsibilities:
Follow up on unpaid and underpaid claims with government and commercial insurance payers in Arizona
Manage a daily workload of 45–55 accounts using NextGen work queues
Review and interpret EOBs to identify discrepancies and denial reasons
Investigate and resolve claim issues via payer portals and outbound calls
Prepare and submit appeals for denied claims
Track and trend payer issues to support resolution and process improvements
Maintain accurate and timely documentation of account activity
Qualifications:
Minimum 1.5+ years of insurance AR follow-up experience
Knowledge of government and commercial insurance, including AHCCCS
Experience with denials and appeals processes
Perks:
Strong team culture with office events and potlucks
Opportunity for long-term growth and permanent placement
Stable, structured work environment with clear productivity expectations
Leadership support and hands-on training to ensure success
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
About the Company
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Addison Group
Need a job? Need an employee? Then you need Addison Group, the professional staffing and search firm that has reshaped the industry with our excellent placements in the Administrative & HR, Engineering, Executive Search, Finance & Accounting, Healthcare, and IT sectors.
Addison Group has enjoyed rapid growth since its inception in 1999, when a group of visionary industry leaders in Chicago set out with the simple goal of recruiting the best candidates for the best companies. With the help of its strategic investment partner, Trilantic Capital Partners, Addison Group has expanded its reach across the country through 13 offices and six core industry sectors, from Administrative to IT.