Insurance Agent Producer / CSR

Insurance Agency Customer Service Representative in Lampasas, TX.

We are large agency with multiple locations looking for a long term, career minded person. Prior insurance experience in an insurance agency or agency owner is highly preferred. Prior experience with Farmers Insurance or State Farm Insurance is a huge plus.

To be considered, you need to have shown some degree of stability and longevity with past employers. Among the products we sell are personal lines (including life) and commercial. We are searching for an experienced and self-motivated full-time Licensed Agent to service and help rapidly grow our company. This is a professional sales environment, which means that this person should be a self-starter as well as a 'people person' with excellent phone etiquette and good grammar skills. The successful candidate for this position will be required to manage a variety of tasks that not only include sales but retention and policy service. Again, we are looking for someone with long-term goals and a desire and willingness to grow personally and professionally who might have the ability or future desire to manage an office or other CSRs.

Base compensation to start is commiserating with degree of experience, education, licensure, abilities, and skill set. We pay commissions as well. Bonuses are performance-based.

The type of individual that we are looking for is a team player with excellent problem-solving and organizational abilities, a great attention to detail, a positive 'can do' attitude, a good phone voice with solid work ethic, and an extroverted friendly demeanor. Experience with Agency Zoom and Sales Force / APEX is a plus.

Salary Range: $40000.00 - $80000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Access to Health Share Benefits

Responsibilities

Provide excellent customer service by assisting clients with insurance questions, policy changes, and service requests.

Manage existing client accounts, process renewals, and maintain strong long-term customer relationships.

Prepare insurance quotes and recommend appropriate personal, life, and commercial insurance products.

Identify sales opportunities through cross-selling, upselling, referrals, and proactive client follow-ups.

Support customer retention by resolving concerns, handling inquiries, and ensuring client satisfaction.

Maintain accurate policy records, meet sales and performance goals, and contribute to the overall growth of the agency.

- High School Diploma;

- Must have/obtain a current Texas Property and Casualty and Life insurance license

- Must be computer literate and have the ability to use, understand, and/or learn various software programs;

- Must be very well organized and have an outgoing, extroverted, and positive can do attitude;

- Must have the ability to learn quickly and understand new skills and tasks;

- Must be dependable and have the ability to work and think independently, problem-solve, and develop reasonable solutions without close supervision;

- Must have excellent phone etiquette and excellent communication skills, both oral and written;

-Must pass a background check;

- Must present a professional appearance