Insurance Account Specialist - State Farm Agent Team Member

Insurance Account Specialist - State Farm Agent Team Member

Position Overview

No two days look the same at Jeri Mainer State Farm. We are hiring an Insurance Account Specialist in Spokane Valley, WA who enjoys variety — helping existing customers with their policies one hour and winning a brand-new customer the next — and who wants to own those relationships for the long haul. An active Property & Casualty license is required for this role.

Responsibilities

• Serve as the customer’s point of contact for quotes, coverage changes, billing questions, and policy reviews
• Handle policy questions, billing inquiries, and coverage changes accurately
• Set appointments and move prospects through the sales process
• Maintain accurate activity, pipeline, and customer records in the agency system
• Meet weekly and monthly sales and service goals
• Round out existing customer accounts by identifying coverage gaps and cross-selling during reviews
• Develop new business through outbound calls, referrals, and warm follow-ups

Qualifications

• Active Property & Casualty insurance license required
• Organized and detail-oriented with strong follow-through
• Team-oriented with a positive, coachable attitude
• Comfortable balancing sales goals with day-to-day customer service
• Strong phone presence and clear, confident communication

Benefits

• Base pay plus performance-based commission
• SIMPLE IRA retirement plan with employer match
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off (vacation, sick, and personal days)
• Paid company holidays

Pay range: $60,000-$80,000 per year

This includes base salary, commissions, and bonuses. Your earning potential grows with your performance — top performers exceed this range.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.