Insurance Account Representative - State Farm Agent Team Member

ROLE DESCRIPTION: As an Insurance Account Representative - State Farm Agent Team Member for Alex Baldwin - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Benefits:

• Health insurance
• Paid time off
• 401(k) matching
• Dental insurance
• Company parties
• Vision insurance

ROLE DESCRIPTION:
As an Insurance Account Representative - State Farm Agent Team Member for Alex Baldwin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Assist management and Sales and Customer Care Agents with daily tasks and organization
• Greeting Customers in the office and answering several phone calls per day - phone etiquette is imperative. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relationships. 

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Property and Casualty license required - can be obtained within 30 days of hire. 

BENEFITS:

• Paid Time Off 
• Salary plus commission/bonus
• Health Insurance with Dental and Vision options 
• Growth potential/opportunities for advancement within my agency
• IRA matching