Business Development, Communication Skills, Computer Systems, Cross-Selling, Customer Relations, Customer Support/Service, Dental Insurance, Exceeded Sales Goal, Flexible Spending Accounts, High School Diploma, Insurance, Insurance Sales, Licensing, Meet Sales Quota, Needs Assessment, Performance Metrics, Problem Solving Skills, Sales, Sales Prospecting, Telephone Skills, Telesales, Top Sales Rep, Training Program, Up-Selling, Vision Plan
LOCATION
GRAND RAPIDS, MI
POSTED
2 days ago
Join Farmers Insurance
Are you a driven professional looking for a career with unlimited earning potential and growth opportunities? Farmers Insurance is hiring Inbound Consultants to join our upcoming training classes. In this role, you'll help customers find the right insurance solutions while building a rewarding career with one of the nation's leading insurance organizations.
What We Offer
Guaranteed base salary starting at $40,000+
Uncapped monthly performance incentives
Top Performers make $100,000+ (base plus performance incentives)
Comprehensive paid training program
Licensing sponsorship and support
Career advancement opportunities
Hybrid work environment
Full benefits package
401(k) with company benefits
Paid Time Off
Paid Parental Leave
Tuition Assistance
Medical, Dental & Vision Insurance
Life Insurance
HSA & FSA Plans
What You'll Do
Answer inbound calls from prospective customers
Quote and sell Farmers insurance products
Identify customer needs and recommend coverage solutions
Cross-sell and upsell additional insurance products
Build customer relationships through exceptional service
Navigate multiple computer systems while assisting customers
Meet and exceed sales goals and performance metrics
What We're Looking For
Required
Minimum 1 year of sales experience
Proven ability to meet sales goals and performance metrics
Strong communication and customer service skills
Comfortable working in a fast-paced environment
Strong computer and technology skills
High School Diploma or GED
Preferred
Call center sales experience
Insurance sales experience
Active Property & Casualty or Personal Lines License
College degree
Licensing
No insurance license? No problem.
Farmers will sponsor and train qualified candidates to obtain a Property & Casualty License. Licensing must be completed within 90 days of hire.
Hybrid & Remote Work Options
This position is based in Grand Rapids, Michigan.
Office Location: 5665 North Kraft Lake Drive Grand Rapids, MI 49512
Employees within 50 miles of the office will work a hybrid schedule:
3 days in office
Up to 2 days remote
Candidates residing in Eastern Time Zone states with an active P&C or Personal Lines License may be considered for fully remote opportunities.
Work Schedule
This position requires flexibility to support customer needs.
Operating Hours:
Monday-Friday: 8:00 AM – 10:30 PM EST
Saturday: 10:00 AM – 5:30 PM EST
Schedule Requirements:
Full-time (40 hours/week)
Five 8-hour shifts per week
Some evenings required
Saturday rotation (approximately once per month)
Some holidays required
Training Schedule
Monday-Friday
8:30 AM – 5:00 PM EST
Paid training provided
Compensation
Base Salary: Starting at $40,000+ annually
Additional Earnings:
Average performers earn $27,300+ in annual incentives
Top performers earn $75,000+ in annual incentives
Experienced Insurance Professionals:
Candidates with 3+ years of licensed insurance sales and call center experience may qualify for Senior or Lead Sales Consultant positions with starting base salaries of $50,000+.
Why Farmers?
At Farmers, we're committed to helping customers protect what matters most while providing employees with meaningful careers, professional development, and opportunities for advancement.
Apply today and start building a rewarding career with unlimited earning potential.
Farmers Insurance is an Equal Opportunity Employer.