Instrument Test Technician 3

Job Summary:

The Instrumentation Tech III will be responsible for providing on-site customer and operations support to internal BDB San Diego customers. This includes, but is not limited to, installation, qualification/ validation, calibration, maintenance, and repair service of diagnostic and general laboratory equipment and instruments. This position may at times require after-hours, holiday and weekend support depending on business needs.

Job Responsibilities Include: (Primary Duties, Roles, and/or Authorities)

• Installing and servicing instrumentation with minimum direct supervision, as requested, by the internal customer base in accordance with current ISO (International Organization for Standardization) standards.

• Maintaining Documentation in accordance with cGDP (Current Good Documentation Practices) requirements and standards.

• Completing service documentation, as required, by the position function or requested by Instrumentation Management and in accordance with current cGDP requirements.

• Displaying maturity and judgment in time management, customer communication and control of work schedule.

• Reporting quality and other technical problems, in detail, to the Instrumentation management and all parties needing to be aware of this information.

• Completing all administrative documentation required by the position in a timely manner.

• Actively supporting areas of empowerment and continuously improving team processes to create a more efficient work environment.

• Performing calibration, maintenance and repair activities for all laboratory equipment located at the BDB San Diego Site as needed.

Education and Experience:

EDUCATION:

• High School Diploma/GED is required.

• The ideal candidate would be a have US Military TMDE/PMEL or Instrumentation experience

• Associate's or Bachelor's Degree in Electronics/Computers/Biomedical Engineering is desired.

EXPERIENCE:

• Minimum 7 years of recent related work experience in servicing laboratory equipment and plant instrumentation; experience troubleshooting of complex electronics is required.

• Minimum of 5 years direct experience with ISO 9001:2008, 10012, 17025 or 13485 required.

• Experience with medical devices and equipment, PCs/software/LIS/networking/database management knowledge is highly desirable.

• PC-based equipment and application software knowledge is highly desirable.

• Desirable experience: Knowledge of Refrigeration Equipment Calibration, Maintenance, Repair, and Troubleshooting.

Knowledge and Skills:

• Requires a good working knowledge of electronics and electro-mechanical devices.

• Must have effective communication and customer service skills including technical writing and training.

• Must have effective interpersonal skills, organization/prioritization, and administrative skills.

• Must possess a valid driver's license and good driving record.

• Must have ability to effectively manage multiple tasks, changes in priorities, and time sensitive projects.

• Must have ability to effectively perform component level trouble shooting, and analysis.

• Must be customer service focused. Must possess and be able to demonstrate above average understanding of Calibration Principles, Calibration terminology, Loop Checking, Troubleshooting, Start-up, Maintenance, and repair activities.

• Must be able to use electronic Test Equipment and be able to read schematics. Computer and data skills are required.

• Priority Setting: Able to spend his/her time and the time of others doing what's important to the business. Quickly able to identify the critical few and will work with management to re-prioritize the less critical. Will quickly sense what will help or hinder accomplishing department goals eliminating roadblocks and creating focus.

• Technical learning: Able to pick up on technical things quickly. Will learn new skills and knowledge. Good at learning new industry, company products or technical knowledge.

Physical Demands: (if applicable)

• Must be able to lift to 30 lbs. frequently and up to 70lbs infrequently.

• Must be able to handle bending and stooping over a prolong period (up to 10 hours).

• Must be able to handle prolong standing (up to 10 hours per day).

• Must be able to push/pull materials up to 100 lbs.

Work Environment: (if applicable)

Environmental Conditions

• Noise: Occasionally works in noisy conditions.

• Personnel Protective Equipment required, safety glasses, gloves, safety shoes.