Instructor Trainer

Lumen Solutions Group Inc

Austin, TX(remote)

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Agile Programming Methodologies, Analysis Skills, Assistive Technology, Atlassian JIRA, Business Processes, Commercial Off-the-Shelf (COTS), Communications Protocols, Computer-Based Training (CBT), Conferences, Data Analysis, Data Collection, Department of Health and Human Services, Desktop Administration, Desktop Virtualization, Develop Methodologies, Diversity, ERP (Enterprise Resource Planning), Educational Technology, Financial Systems, Government, Graphics, Instructional Design, Laptop PC, Local Government, Microsoft Excel, Microsoft PowerPoint, Microsoft Product Family, Microsoft SharePoint, Microsoft Visio, Microsoft Word, Multimedia, Needs Assessment, Online Training, PeopleSoft Financials, Peoplesoft, Quality Management, Quality System Requirements (QSR), Regulatory Requirements, Remote Access, Software Administration, Team Player, Technical Training, Technical Writing, Test Design, Test Plan/Schedule, Testing, Training Program, Training Program Development, Training Program Evaluation, Training/Teaching, Training/Teaching Curriculum, Training/Teaching Materials, Vendor/Supplier Evaluation, Vendor/Supplier Selection, eLearning

LOCATION

Austin, TX

POSTED

30+ days ago

Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Shall deliver on-site and web-based training courses covering any number of software solutions. Leads development of infrastructure for information delivery, as well as taking part in the writing and maintenance of training material and supplementary technical documentation. Creates instructor materials (course outlines, background material, instructional materials, and training aids), as needed for different COTS Products/Current IT-Driven in-house solutions as well as desktop support processes, i.e. Remote Access Systems, RAS step by step procedure. Assists with formatting training materials created by other DIR Staff as requested. Determines needs and develops plans to meet the need of customers. Assists in design of computer-based and multimedia curriculum. Shall be planning, directing and undertaking classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops. The trainer will manage the training program in accordance with business needs, regulatory requirements, and Quality Management System. Help staff with their productivity reporting both within and without the agency. Researches and recommends vendors and costs for various training methods including: training classes from outside vendors; books; readymade training guides; computer or web based training. Stay current with developments in computer training field, especially alternative media/methods for instruction. This instructor uses a computer to organize and draft a curriculum that breaks a complex subject into blocks or units of instruction, creates graphics, and integrates them into curriculum. Courses may be instructor based, computer-based, simulator based, interactive, or non-interactive. This instructor also teaches short technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Job duties also include the following: incorporation of new curriculum in the teaching process (e.g., develops clarification or examples of application related to the subject matter), development and maintenance of classroom techniques that reflect professionalism and good discipline and enhance teaching, development of alternative teaching techniques and scenarios to maintain high motivation and interest in the subject areas, and while acting as the testing officer, the conducting of test analysis and development or revision of test items.-The Training Specialist is primarily responsible for working with a team of Training Specialist in technical and system curriculum delivery, revision and maintenance. This specialist will gather, analyze, translate and compose technical information into clear, readable materials to be used by technical and non-technical personnel. Collect data and analyze audiences and training needs, based on new business processes and policies, and apply these into successful training delivery. This specialist will teach technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Has a basic understanding of EIR Accessibility and assistive technologies used by people with disabilities. Understands protocols for communicating with customers requiring special assistance to obtain required or requested information. DISCLAIMER: Candidates for this position will be subject to a pre-employment security review to determine employment eligibility. The Texas Health and Human Services Commission is seeking experienced instructional designers to develop training curricula and content for a PeopleSoft Financials ERP system. This role involves delivering training through a variety of mediums: onsite, remote, and asynchronously via e-learning. The ideal candidate will thrive in a large, collaborative remote team environment and demonstrate a strong aptitude for Agile, incremental, and iterative delivery methods. Job Duties Design and implement a comprehensive training program tailored to a specific financial business area. Develop accessibility-compliant, role-based content from the ground up, actively participating in system design discussions and testing activities to ensure accuracy and relevance. Produce clear, user-friendly guides and training materials that enhance learner understanding and retention. Facilitate effective instructor-led and web-based training sessions for both trainers and end users. Manage and update the training SharePoint site to ensure resources are current and easily accessible. Other duties as assigned. Work Schedule: Monday - Friday, 8:00 AM 5:00 PM Central Time. This is currently a remote position but may become hybrid. If that happens, days in the office will be negotiated at that time. II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 8 Required Developing a training program for ERP systems 8 Required Developing accessibility-compliant training content 8 Required (at least 4) Hands-on experience working with eLearning software 8 Required (at least 4) Hands-on experience with PeopleSoft FSCM 9.2 ERP system 8 Required (at least 4) Experience with Microsoft O365 applications (Word, Excel, PowerPoint, Visio) 8 Required (at least 2) Experience with MS Teams and Channel communication with a large team 8 Required (at least 2) Experience in maintaining and updating SharePoint sites 2 Preferred Experience working with a public sector organization (Federal, State, or Local Government) 1 Preferred Experience with Jira ***Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumens client, allowing the user access to the required systems and technology.*** Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Instructor Trainer

Lumen Solutions Group Inc

Austin, TX(remote)

About the Company

Lumen Solutions Group Inc

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