Instructional Technology Specialist

Position Details

Position Information

Recruitment/Posting Title Instructional Technology Specialist Job Category Staff & Executive - Information Technology Department Scheduling Office - Newark Overview

Reports to the Associate Director of Information Technology. Responsible for handling technical support functions for the various general purpose digital and synchronous learning classroom technology systems and assisting faculty with digital and synchronous learning classroom equipment operation. Provides support for specialized software/data and equipment installation, configuration, and planning by investigating and analyzing various specialized options and solutions. Researches, gathers, organizes, and summarizes data for reports. Analyzes data for trends and presents results and recommendations to supervisor. Seeks opportunities to integrate technology into academic activities, collaborating with faculty on incorporating specialized software and methods. Plans, designs, and conducts specialized end-user training for groups or individuals. Stays current in new developments and technologies. Conducts research on new technologies, as requested. Tests specialized software or equipment. Selects and recommends purchase of hardware and software for usage across RU-N. Assists in planning the implementation of new, specialized software releases, determines the impact of changes, recommends, and develops methods of facilitating end-user adjustment. Interacts with internal and external vendors to establish and maintain supportive relations. Designs and produces training aids, operation manuals, and other online support and equipment media. Performs other duties and completes special projects as assigned

Posting Summary

Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking an Instructional Technology Specialist. Reporting to the Manager of Academic Technology Services.

This position is responsible for and not limited to the following:

• Handle technical support functions for the various general purpose digital and synchronous learning classroom technology systems and assisting faculty with digital and synchronous learning classroom equipment operation;
• Provide support for specialized software/data and equipment installation, configuration, and planning by investigating and analyzing various specialized options and solutions;
• Research, gather, organize, and summarize data for reports;
• Analyze data for trends and presents results and recommendations to supervisor;
• Seek opportunities to integrate technology into academic activities;
• Collaborate with faculty on incorporating specialized software and methods;
• Plan, design, and conduct specialized end-user training for groups or individuals;
• Stay current in new developments and technologies;
• Conduct research on new technologies, as requested;
• Test specialized software or equipment;
• Select and recommend purchase of hardware and software for usage across RU-N;
• Assist in planning the implementation of new, specialized software releases, determine the impact of changes, recommends, and develops methods of facilitating end-user adjustment;
• Interact with internal and external vendors to establish and maintain supportive relations;
• Design and produce training aids, operation manuals, and other online support and equipment media;
• Perform other duties and completes special projects as assigned.

FLSA Exempt Grade 05 Salary Details Minimum Salary 81778.000 Mid Range Salary 103450.000 Maximum Salary 125121.000 Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status Full Time Working Hours 37.5 Standard Hours 37.50 Daily Work Shift Day Work Arrangement

This position requires a fully on-site work arrangement. (Approval not required)

Union Description Admin Assembly (MPSC) Payroll Designation PeopleSoft Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP

Qualifications

Minimum Education and Experience

• Requires a bachelor's degree or an equivalent combination of a minimum of two (2) years relevant experience.
• A minimum of two (2) years experience in the use of instructional technology to enhance teaching.

Certifications/Licenses Required Knowledge, Skills, and Abilities

• Requires strong leadership, interpersonal, communication and organizational skills, and the ability to work with faculty and staff with diverse backgrounds and perspectives on the use of technology in a variety of learning environments.
• Able to meet tight deadlines, have attention to detail, and be able to independently problem solve and make timely decisions;
• Possess the ability to handle a wide variety of tasks simultaneously while remaining focused on details and calm under pressure;
• Demonstrate an ability for teamwork and collaboration;
• Able to work collaboratively with faculty from a variety of disciplines, and administrators and staff in different offices;
• Provide training, support, and maintenance for digital and synchronous learning classrooms and videoconferencing equipment, including computers and related peripherals and video equipment, using various tools for automatic software installation and system configuration;
• Effectively demonstrate instructional applications of technologies; facilitates workshops; effectively communicates technical information to a non-technical audience; and establishes cooperative working relationships;
• Demonstrate a solid technical understanding of desktop computers, their operating systems, and networks as well as knowledge of emerging technologies.

Preferred Qualifications

• Experience in an academic environment;
• Able to develop and present instructional materials;
• Effectively demonstrate instructional applications of technologies; facilitates workshops;
• Effectively communicate technical information to a non-technical audience;
• Establish cooperative working relationships.

Equipment Utilized

• Video Conferencing Solutions for room-based and desktop deployments: Cisco, Zoom, LifeSize, Polycom.
• Additional solutions such as Vidyo, Adobe Connect, Big Blue Button, Google Hangouts, Microsoft Teams, Zoom, etc.
• Equipment Control Systems Extron, Crestron, Management over network.
• Lecture Capture and Video Streaming solutions such as Kaltura, Microsoft Office Software, Rutgers Web-Based Systems, engagement & attendance technology.

Physical Demands and Work Environment Special Conditions

Posting Details

Posting Number 26ST0864 Posting Open Date Special Instructions to Applicants Regional Campus Rutgers University-Newark Home Location Campus Rutgers University-Newark City Newark State NJ Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • What is the highest level of education you have completed?

• High School Diploma/GED

• Associate's Degree

• Bachelor's Degree

• Master's Degree

• Ph.D.

• • Do you have at least two (2) years of experience in the use of instructional technology to enhance teaching?

• Yes

• No

• • Have you been in your current position for 6 months?

• Yes

• No

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter/Letter of Application
• List of Professional References (contact Info)

Optional Documents