| Location | Glendale, AZ |
The Instructional Services Coordinator Senior - Student Success Programming & Innovation serves as a subject-matter expert responsible for the planning, development, administration, implementation, and evaluation of student success programs and initiatives that support student persistence, engagement, achievement, and completion.
The position administers a portfolio of student success programming that may include academic skills development, academic technology literacy, bridge and readiness programming, academic recovery initiatives, emerging technologies, artificial intelligence literacy, and other innovative student-support strategies. The Coordinator Senior collaborates with faculty, staff, administrators, and community partners to identify student needs, develop responsive programming, administer strategic and grant-supported projects, evaluate program effectiveness, and recommend improvements.
The position also coordinates and supervises assigned part-time program staff and subject-matter experts who support student-facing programming and implementation.
Essential Functions
30% - Student Success Program Development and Administration
Plans, develops, implements, administers, and evaluates student success programs and initiatives supporting persistence, engagement, achievement, and completion. Serves as a subject-matter expert for assigned student success programming and recommends new or modified programs based on student needs, institutional priorities, research, and emerging practices. Potential programming may include academic skills development, bridge/readiness initiatives, academic recovery support, academic technology literacy, and other student-facing interventions.
20% - Innovation and Emerging Technologies
Researches, pilots, implements, and evaluates innovative practices and emerging technologies that strengthen student learning and academic support. Coordinates initiatives related to artificial intelligence literacy, responsible technology use, digital learning tools, and other emerging student-support models. Develops resources, procedures, implementation strategies, and recommendations related to effective and equitable use of emerging technologies.
20% - Part-Time Staff Coordination and Program Implementation
Recruits, coordinates, trains, schedules, supervises, and evaluates assigned part-time program staff and subject-matter experts. Identifies expertise needed to support current programming priorities and coordinates staff assignments across workshops, student-facing programming, pilot initiatives, bridge activities, academic recovery efforts, technology-literacy initiatives, and other projects. Provides training, guidance, feedback, and quality assurance to support consistent and effective program delivery.
15% - Strategic Projects, Grants, and Partnerships
Coordinates special projects, grant-supported activities, pilot initiatives, and cross-functional student-success efforts. Collaborates with faculty, staff, administrators, Academic Affairs, Student Affairs, and external/community partners to identify needs, coordinate programming, implement project activities, and support institutional student-success priorities. Assists with project plans, grant deliverables, compliance requirements, reports, and sustainability planning as assigned.
15% - Program Assessment and Continuous Improvement
Collects and reviews participation, feedback, and program data in collaboration with the Program Analyst and other institutional partners. Analyzes program effectiveness, identifies implementation challenges and emerging needs, and recommends modifications to improve student access, engagement, effectiveness, scalability, and outcomes. Prepares reports, summaries, presentations, and program recommendations for department leadership and campus stakeholders. Performs other duties in support of Student Success Services, Academic Affairs, college priorities, and District initiatives.