| Location | Glendale, AZ |
The Instructional Services Coordinator - Math & Embedded Tutoring coordinates the implementation and day-to-day operations of Math Tutoring and Embedded Tutoring within Student Success Services. The position supports the planning, development, delivery, and evaluation of academic support designed to strengthen student learning and success in gateway, high-enrollment, low-success, and other identified courses.
The Coordinator supervises assigned part-time Math and Embedded Tutors; coordinates recruitment, onboarding, training, scheduling, and service delivery; and collaborates with faculty, academic departments, and Student Success leadership to align tutoring support with course needs and student demand.
The position also serves as a key Student Success partner for college initiatives related to Math and course-embedded academic support. The Coordinator monitors program participation and effectiveness, supports continuous improvement, and assists with the implementation of strategies that expand access to high-quality, course-connected academic support.
Essential Functions
30% - Math Tutoring Program Coordination
Coordinates the day-to-day implementation and delivery of Math tutoring services, including in-person, online, review-session, and other academic-support formats.
Coordinates Math tutoring schedules based on course offerings, student demand, usage patterns, and tutor availability.
Collaborates with Math faculty and department leadership to identify tutoring needs and areas where additional academic support may be beneficial.
Coordinates Math review sessions, test-preparation activities, workshops, and other Math-focused learning support.
Supports the implementation of emerging instructional models and college initiatives when Math tutoring or related academic support is needed.
Assists with developing and refining Math tutoring resources, service models, procedures, and student-support strategies.
Reviews student demand, faculty input, and program information to recommend adjustments to Math tutoring services.
25% - Embedded Tutoring Coordination
Coordinates implementation of Embedded Tutoring in partnership with faculty, academic departments, and Student Success leadership.
Coordinates Embedded Tutor placements based on identified courses, faculty participation, student needs, and available staffing.
Communicates with participating faculty regarding Embedded Tutor roles, schedules, expectations, and implementation needs.
Coordinates Embedded Tutor schedules, classroom assignments, tutoring availability, and required program activities.
Supports consistent implementation of Embedded Tutoring expectations and procedures across participating courses.
Conducts regular check-ins with Embedded Tutors and faculty to identify implementation challenges and opportunities for improvement.
Supports expansion of Embedded Tutoring into identified gateway, high-enrollment, or low-success courses as resources and institutional priorities allow.
25% - Part-Time Staff Supervision, Training, and Development
Supervises assigned part-time Math Tutors and Embedded Tutors.
Coordinates recruitment, screening, interviewing, hiring, and onboarding of assigned tutors.
Develops and maintains tutor schedules and assignments.
Provides ongoing coaching, guidance, and performance feedback.
Conducts or coordinates tutor observations and evaluations using established tools and procedures.
Monitors attendance, time and labor, schedule changes, and other routine staffing matters.
Addresses performance concerns and recommends appropriate action in consultation with department leadership and Human Resources procedures.
Coordinates tutor training and professional development, including applicable CRLA training and certification requirements.
Promotes consistency in service expectations, student interaction, documentation, and academic-support practices.
10% - Faculty Partnerships and Program Collaboration
Develops and maintains collaborative relationships that support Math and Embedded Tutoring.
Serves as a primary program contact for faculty participating in Embedded Tutoring and Math academic-support initiatives.
Collaborates with faculty, department chairs, grant/project staff, and other campus partners to identify academic-support needs.
Participates in planning meetings related to Math support, Embedded Tutoring, gateway-course interventions, and other course-connected student-success initiatives.
Coordinates tutoring and Embedded Tutoring support with instructional programs, special projects, and college initiatives when appropriate.
Communicates available tutoring resources and services to faculty, students, and campus partners.
10% - Program Assessment and Continuous Improvement
Monitors participation, implementation, and program information to support evaluation and continuous improvement.
Maintains accurate tutoring and Embedded Tutoring information in TracCloud and other applicable systems.
Reviews attendance, utilization, course, scheduling, and other program data to identify trends and inform staffing decisions.
Collects feedback from tutors, students, and faculty regarding program effectiveness and implementation.
Works with the Program Analyst and department leadership to support assessment, reporting, and evaluation of Math and Embedded Tutoring.
Recommends adjustments to schedules, staffing, training, or implementation based on program information and student needs.
Performs other duties as assigned in support of Student Success Services, Academic Affairs, and college and District priorities.