Highlights
Our global sales force is the worldwide infrastructure that gets our medicines to underserved patients, and our Commercial Learning & Capability Transformation team ensures our people have the skills, confidence, and tools to make that happen. Strong aptitude for AI-enabled learning tools, with hands-on experience using them to design and build learning (Rise, Articulate 360, Sana Labs, Arist or Synthesia experience is a plus).
Numbers & Facts
| Location | San Rafael, CA |
| Industry | Staffing/Employment Agencies |
| Salary | $100–$107 Per Hour |
| Company Size | 50 to 99 employees |
| Year Founded | 2014 |
| Website | http://www.insyncstaffing.com/default.html |
Description
Instructional Designer, AI-Enabled Learning
Hybrid role: Tues. and Thursday onsite in San Rafael
Global Commercial Learning & Capability Transformation
Duration: 1 year contract
Pay range: $100.00/hour - $107.00/hour W2
About the Team
Our global sales force is the worldwide infrastructure that gets our medicines to underserved patients, and our Commercial Learning & Capability Transformation team ensures our people have the skills, confidence, and tools to make that happen.
We are building a future-ready learning ecosystem that blends science, creativity, and technology to elevate the capability of every commercial team member, everywhere in the world. Our vision is to be the most innovative commercial learning team in biopharma, using AI-powered learning experiences to set a new standard for how our people learn and perform.
About the Role
We are seeking a contract Instructional Designer with a strong aptitude for AI-enabled learning tools to help bring this ecosystem to life.
In this role, you will leverage our AI-enabled learning technology stack to create learning experiences that are engaging, memorable, and built for retention. You will develop micro-learnings, AI practice simulations, and courses using our learning experience platform, Sana Labs, and other AI-enabled tools, and every program you build will be designed to meet our compliance standards. You will partner with business stakeholders to understand what is driving performance needs and work closely with our learning leads to focus on the initiatives with the greatest business impact. As needed, you will also provide coordination support for live and virtual learning programs.
This is a hands-on role for someone who enjoys building, experimenting, and seeing their work make a measurable difference in the field.
What You'll Do
Design learning that is engaging, memorable, and effective
Design and build micro-learnings, AI practice simulations, and courses using Sana Labs and other AI-enabled tools
Use AI tools throughout the design process, from drafting and prototyping to building realistic practice scenarios and coaching experiences
Create fun, memorable learning, using storytelling, interactivity, and realistic practice to make content stick
Design for retention, applying techniques such as spaced practice, retrieval, scenario-based learning, and reinforcement so learners can recall and apply what they've learned long after initial training
Partner with SMEs to translate disease-state and product knowledge into clear, engaging, and actionable learning experiences
Stay current on emerging AI tools and approaches, and pilot new ideas that improve speed, quality, and learner engagement while maintaining compliance standards
Ensure every program is compliant
Develop all training in accordance with applicable regulatory, legal, and company requirements, building compliance into the design from the start
Manage learning programs through the Medical, Legal, and Regulatory (MLR) review process, from initial submission through final approval
Prepare content and supporting references for review, track feedback, incorporate revisions, and keep projects on schedule
Maintain accurate training materials, approvals, and documentation so that all learning is audit-ready
Manage course assignments and content uploads in our learning experience platform and help troubleshoot learner completion issues.
Lead with discovery and business partnership
Meet with business stakeholders to understand capability gaps, field needs, and desired outcomes
Translate those insights into clear learning solutions and development plans
Work in close coordination with team leads to prioritize projects and align on scope, timelines, and success measures
Collaborate with global learning colleagues to share ideas and reuse successful approaches across therapeutic areas and regions
Support live and virtual learning
Provide coordination support for live and virtual learning programs as needed, including logistics, materials, scheduling, and facilitation support
Help ensure every session runs smoothly for learners and facilitators
What You'll Bring
Required
7+ years of instructional design experience, ideally in a commercial, sales training, or life sciences setting
Strong aptitude for AI-enabled learning tools, with hands-on experience using them to design and build learning (Rise, Articulate 360, Sana Labs, Arist or Synthesia experience is a plus)
Hands-on experience building micro-learnings, simulations, and e-learning in a learning experience platform
Demonstrated experience managing content through MLR or a comparable compliance review process, and a strong understanding of the importance of compliant, audit-ready training
A track record of designing engaging learning that drives retention and application, not just completion
Working knowledge of assigning and uploading content in an LMS or learning experience platform, and troubleshooting learner completion issues.
Comfort leading stakeholder discovery and translating business needs into learning solutions
Strong project management and communication skills, with the ability to manage multiple projects independently
A growth mindset and enthusiasm for learning new tools quickly and sharing what works with the team
Ability to work effectively in a global, cross-functional environment
Authorization to work in the US without sponsorship
Preferred
Rare disease or biopharma commercial training experience
Familiarity with commercial enablement needs, such as launch readiness, onboarding, and field skills development
Experience with authoring tools such as Articulate Storyline, Rise, or similar
Experience coordinating or supporting virtual instructor-led training
Bachelor's degree in instructional design, education, learning and development, or a related field, or equivalent experience
What Success Looks Like
Learning is delivered on time, approved through MLR efficiently, and fully compliant and audit-ready
Programs are aligned to real business priorities and make a measurable difference in the field
Learners enjoy the experience, remember what they learned, and apply it on the job
Stakeholders view you as a trusted partner who understands their needs
You use AI tools to build learning faster and better, and you help the team discover new ways to do the same
Our continuous learning ecosystem becomes more engaging, innovative, and impactful because you were part of it
Benefits (employee contribution):
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act
Hybrid role: Tues. and Thursday onsite in San Rafael
Global Commercial Learning & Capability Transformation
Duration: 1 year contract
Pay range: $100.00/hour - $107.00/hour W2
About the Team
Our global sales force is the worldwide infrastructure that gets our medicines to underserved patients, and our Commercial Learning & Capability Transformation team ensures our people have the skills, confidence, and tools to make that happen.
We are building a future-ready learning ecosystem that blends science, creativity, and technology to elevate the capability of every commercial team member, everywhere in the world. Our vision is to be the most innovative commercial learning team in biopharma, using AI-powered learning experiences to set a new standard for how our people learn and perform.
About the Role
We are seeking a contract Instructional Designer with a strong aptitude for AI-enabled learning tools to help bring this ecosystem to life.
In this role, you will leverage our AI-enabled learning technology stack to create learning experiences that are engaging, memorable, and built for retention. You will develop micro-learnings, AI practice simulations, and courses using our learning experience platform, Sana Labs, and other AI-enabled tools, and every program you build will be designed to meet our compliance standards. You will partner with business stakeholders to understand what is driving performance needs and work closely with our learning leads to focus on the initiatives with the greatest business impact. As needed, you will also provide coordination support for live and virtual learning programs.
This is a hands-on role for someone who enjoys building, experimenting, and seeing their work make a measurable difference in the field.
What You'll Do
Design learning that is engaging, memorable, and effective
Design and build micro-learnings, AI practice simulations, and courses using Sana Labs and other AI-enabled tools
Use AI tools throughout the design process, from drafting and prototyping to building realistic practice scenarios and coaching experiences
Create fun, memorable learning, using storytelling, interactivity, and realistic practice to make content stick
Design for retention, applying techniques such as spaced practice, retrieval, scenario-based learning, and reinforcement so learners can recall and apply what they've learned long after initial training
Partner with SMEs to translate disease-state and product knowledge into clear, engaging, and actionable learning experiences
Stay current on emerging AI tools and approaches, and pilot new ideas that improve speed, quality, and learner engagement while maintaining compliance standards
Ensure every program is compliant
Develop all training in accordance with applicable regulatory, legal, and company requirements, building compliance into the design from the start
Manage learning programs through the Medical, Legal, and Regulatory (MLR) review process, from initial submission through final approval
Prepare content and supporting references for review, track feedback, incorporate revisions, and keep projects on schedule
Maintain accurate training materials, approvals, and documentation so that all learning is audit-ready
Manage course assignments and content uploads in our learning experience platform and help troubleshoot learner completion issues.
Lead with discovery and business partnership
Meet with business stakeholders to understand capability gaps, field needs, and desired outcomes
Translate those insights into clear learning solutions and development plans
Work in close coordination with team leads to prioritize projects and align on scope, timelines, and success measures
Collaborate with global learning colleagues to share ideas and reuse successful approaches across therapeutic areas and regions
Support live and virtual learning
Provide coordination support for live and virtual learning programs as needed, including logistics, materials, scheduling, and facilitation support
Help ensure every session runs smoothly for learners and facilitators
What You'll Bring
Required
7+ years of instructional design experience, ideally in a commercial, sales training, or life sciences setting
Strong aptitude for AI-enabled learning tools, with hands-on experience using them to design and build learning (Rise, Articulate 360, Sana Labs, Arist or Synthesia experience is a plus)
Hands-on experience building micro-learnings, simulations, and e-learning in a learning experience platform
Demonstrated experience managing content through MLR or a comparable compliance review process, and a strong understanding of the importance of compliant, audit-ready training
A track record of designing engaging learning that drives retention and application, not just completion
Working knowledge of assigning and uploading content in an LMS or learning experience platform, and troubleshooting learner completion issues.
Comfort leading stakeholder discovery and translating business needs into learning solutions
Strong project management and communication skills, with the ability to manage multiple projects independently
A growth mindset and enthusiasm for learning new tools quickly and sharing what works with the team
Ability to work effectively in a global, cross-functional environment
Authorization to work in the US without sponsorship
Preferred
Rare disease or biopharma commercial training experience
Familiarity with commercial enablement needs, such as launch readiness, onboarding, and field skills development
Experience with authoring tools such as Articulate Storyline, Rise, or similar
Experience coordinating or supporting virtual instructor-led training
Bachelor's degree in instructional design, education, learning and development, or a related field, or equivalent experience
What Success Looks Like
Learning is delivered on time, approved through MLR efficiently, and fully compliant and audit-ready
Programs are aligned to real business priorities and make a measurable difference in the field
Learners enjoy the experience, remember what they learned, and apply it on the job
Stakeholders view you as a trusted partner who understands their needs
You use AI tools to build learning faster and better, and you help the team discover new ways to do the same
Our continuous learning ecosystem becomes more engaging, innovative, and impactful because you were part of it
Benefits (employee contribution):
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act
About Company
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.