| Location | MO |
| Industry | Automotive Sales and Repair Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1957 |
| Website | https://corporate.oreillyauto.com/onlineapplication/careerpage |
The Instructional Designer will contribute to company and team success by identifying and documenting learning needs and creating a plan for the creation or update of engaging training meet these needs. They will initiate and manage all phases of the instructional content creation process for all lines of business within the company.
ESSENTIAL JOB FUNCTIONS
Organizes and leads meetings with Subject Matter Experts (SMEs) to identify, understand and document learning needs.
Develops clear Key Learning Points (KLPs) based on identified learning needs and objectives.
Creates targeted questions that align with learning objectives, enhancing the effectiveness of instructional content.
Translates learning objectives into a detailed storyboard, providing a visual and structured outline for content creation and editing.
Ensures that the storyboard aligns with instructional goals and quality standards.
Collects and manages media and learning assets required for content development.
Crafts the final script, ensuring that instructional content is concise, engaging, and aligned with learning objectives.
Researches questions regarding content accuracy upon request. Works closely with leadership to update documents and questions where needed, and makes recommendations to topic content changes, updating documentation when necessary.
Proactively researches impact of business changes on learning materials, seeking to stay in step with changing business needs.
Maintains ongoing communication with leadership throughout each topic project, escalating scope changes as needed.
Accurately documents work processes and decisions for future reference, ensuring clarity and continuity in project development.
Regularly updates training course images, scripts, and materials, ensuring they remain current and effective.
Periodically audits and updates files to ensure accuracy.
Creates and champions process improvements with a view to increasing impact and efficiency of learning materials.
Collaborates and consults with various SMEs and teams to ensure their learning goals are being achieved.
Recommends enhancements to the learning experience related to format and style to ensure ongoing team member engagement and operational fit.
Works with training metrics team to ensure learning objectives are being met for the materials and questions they initiate/create.
Assists with strategic planning of topic documentation and tracking mechanisms
Reviews requested edits to ensure they maintain the integrity and effectiveness of the content and captures accurate documentation regarding revisions and changes.
Participates in audio recording, video productions, or photo shoots in various roles either behind or in-front of the camera / microphone as needed.
All other duties as assigned.
SKILLS/EDUCATION/EXPERIENCE
Required:
3-5 years' of operational experience with O'Reilly stores and distribution centers.
Exceptional written and verbal communication skills.
Strong documentation skills, ensuring clarity and comprehensiveness in training materials.
Excellent human relations skills, with the ability to handle difficult situations with diplomacy and tact.
Self-motivated, organized, accurate detail-oriented, and able to work both independently and collaboratively with team members.
Proficient in Microsoft Office Suite.
Knowledge of O'Reilly operations, policies, and procedures.
Desired:
Bachelor's Degree or equivalent experience.
Course credit or a degree in instructional design, education/teaching, training, management, organizational communications, psychology, or a related field.
Knowledge / understanding of Adobe Creative Suite, multimedia production, graphic design, or other development software.
Experience with e-Learning course development tools, such as Articulate or similar platforms.
Fluency in Spanish or French languages (written and spoken).
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.
Now, more than 61 years later, the 77,000-plus team members at O’Reilly Auto Parts are proud of the company’s achievements over the years.
During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.
The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.
Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.
We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 18,455 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.