Instructional Designer

The Instructional Designer is the learning architecture and design lead within the L&D team. This role is accountable for translating business needs and performance gaps into structured, evidence-based learning solutions ââ¬â determining what to teach, in what sequence, to whom, and why. The Instructional Designer owns the instructional strategy from needs analysis through final design sign-off, partnering closely with subject matter experts (SMEs), business stakeholders, and Content Developers to ensure every learning solution is grounded in adult learning principles and aligned to measurable outcomes.

This is a consultative, methodology-forward role. The Instructional Designer brings a point of view to every project ââ¬â challenging scope when needed, advocating for the learner, and ensuring that learning solutions are practical and durable in a fast-paced, frontline retail environment.