Installation Technician

***Work hours are 8-4pm, Monday thru Friday***

About Us: Trolley House Refreshments is the convenience services division of Trolley Hospitality Companies, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. We deliver customized snack, beverage, and fresh food solutions to offices, hotels, and public venues through modern vending and micro-market services.

Our commitment to quality extends beyond the food--we believe our success starts with our people. Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!

Our Values - The Trolley Way:

• No excuses
• Do the right thing
• Can-do attitude
• Always growing
• Help first
• Transparency

Please visit our website at www.trolleyhouseva.com to learn more!

About you:

• You are naturally curious and enjoy taking things apart to see how they work.
• You are a quick mover and like to get things done efficiently.
• You seek out opportunities to "leave it better than you found it."
• Providing excellent customer service brings you joy.
• You understand the importance of meeting deadlines and commitments.
• You are willing to own your mistakes and learn from them.
• You understand that working independently and teamwork gohand-in-hand.
• You have a courteous and friendly attitude.

The Installation Technician standard business hours 8-4PMMonday-Friday, with occasional evening/weekend hours

How you will make an impact:

• Tag and manage assets within Vendsys.
• Prep, load, and transport equipment to customer sites using a company-owned vehicle.
• Set up, test, and install vending machines, coolers, shelving, Bevi units, coffee machines, and micro market fixtures.
• Perform full functionality tests and quality checks on all installed equipment at location.
• Connect equipment to necessary electrical, water, and network lines following safety and installation standards.
• Assemble shelving and fixtures for micro markets including kiosks, snack racks, and refrigeration units.
• Assist with uninstalling and removing outdated or relocated equipment as needed.
• Communicate with customers on-site to determineoptimal equipment placement and address basic questions.
• Document completed installations and update internal systems with photos, notes, or checklists.
• Maintains a clean, organized work environment in the warehouse, vehicle, and job site.
• Refurbish equipment to be used at future customer locations, as needed.

What you bring to the table:

• 2+ years of experience in equipment installation, delivery, or a related field
• Basic electrical or plumbing knowledge is a plus
• Customer service experience preferred
• Pass a background check and drug screen
• Valid driver's license
• Minimum of five years safe driving experience
• Required: able to drive 26ft box truck

The good part-benefits!

Full-Time:

• $20-27/hr
• Paid holidays, PTO, & Floating Holidays
• Medical, Dental, and Vision insurance plans available
• 401(K) retirement plan and company match after 1 year of employment
• Company paid Life Insurance and Short-Term Disability
• Employee Assistance Program (EAP)
• Free Employee Shift Meal
• Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse