Installation Technician

Installation Technician

$ 25.23/hr. - $ 28.39/hr.

Arvig: Committed to Service, Dedicated to You

Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions-including high-speed internet, TV, phone, and security-to residential and business customers across Minnesota and beyond.

Our success is driven by a team of nearly 900 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge. We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.

At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.

Discover the Arvig Advantage-a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference.

What You'll Do

As an Installation Technician you will safely and accurately complete residential installations and service requests, ensuring a positive customer experience and a high standard of quality while working under the guidance of a senior technician or supervisor.

Qualifications

You are required to have:

• 2 years of customer interaction experience
• Experience operating hand tools and troubleshooting electronics, computers, routers, streaming devices or apps
• Be at least 18 years of age
• Valid drivers license with acceptable driving record
• Great customer service skills
• Ability to effectively communicate and educate customers on company products and functions
• Structure and organized

Additional preferred qualifications:

• Experience working in a technical field position
• Basic knowledge of telecommunication equipment and installation

Your Schedule

Monday-Friday, 8:00AM-4:30PM, plus on-call rotation which includes weekends -work days may vary with workload, and overtime as needed.

Location

Ada or Twin Valley, MN

What Youll Bring

• Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally -for yourself, your colleagues, and customers

• Education: High School Diploma or equivalent

• Experience: Two years of customer interaction experience; operating hand tools and power tools, including drills

• Knowledge of Operations:

• Basic knowledge of general desktop/laptop operations

• Google Suite products

• Basic knowledge of routers, smart devices, WIFI and telecommunications wiring

• Basic electronics and IP knowledge

• Licenses

• Valid Class D Drivers License with a driver rating above "unacceptable"

• Power Limited Technician License

• Customer Service Focus

• Good customer service skills with the ability to educate and communicate effectively with customers

• Calm and level-headed under service disruptions or outages, maintaining a professional demeanor

Your Schedule

Monday-Friday, 8:00AM-4:30PM; on call rotation required

Your Location

Ada or Twin Valley, MN

Experience the Benefits of a Career with Arvig

At Arvig, we offer more than just a job-we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.

• Competitive Pay: Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions.
• Comprehensive Insurance Coverage: Protect what matters most with robust health, dental, vision, and life insurance plans for you and your family.
• Financial Security: Plan confidently for the future with our 401(k) program and the added advantage of our Employee Stock Ownership Plan (ESOP)-because your success is our success.
• Work-Life Balance: Prioritize your well-being with generous paid time off, holidays, and educational reimbursement opportunities to support your growth.
• Clear Career Pathways: Explore visible career paths across the company, designed to help you grow, advance, and achieve your professional goals.
• Exclusive Perks: Enjoy company service discounts and FREE internet at your primary residence where Arvig provides service - because staying connected matters.

At Arvig, we're dedicated to creating an environment where you can grow, feel valued, and build a future you're proud of. Join us and enjoy benefits designed with you in mind!

Please note: Arvig is unlikely to offer H-1B sponsorship due to limited H-1B visa availability.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities