Installation Manager - (Overhead Door)

Oversee all aspects of installation of new equipment for the Toledo, OH branch.  Provide world class installation to our customers, assign duties to personnel, promote and ensure a safe and productive work environment. Manage company assets and ensure profitability thru expense control, training, customer/employee retention and growth, high morale and efficient scheduling.  Communicate closely with the DOM, Operations Assistant, Sales, Administrative and Corporate staff to create an effective relationship and ensure that all aspects of installation jobs are completed with maximum efficiency and quality.

Requirements

• Manage company sub contractors and company installers
  
• Build and maintain morale thru effective leadership and communication
  
• Promote and implement company policies and procedures
  
• Develop training schedules for employees and sub contractors
  
• Forecast future requirements and assist in interviewing and hiring
  
• Source potential sub contractors based on workload requirements and assist in qualifying and training them
  
• Communicate expectations clearly and professionally and discuss deficiencies in the same manner 
  

Installation/Quality

• Review all new jobs entered in your area of responsibility with the Sales team ensuring accuracy of pricing, application, equipment availability, manpower requirements and scheduling windows
  
• Schedule Installation Technicians and sub contractors with maximum efficiencies utilizing individual strengths and geographical considerations
  
• Communicate with Sales staff to verify ship dates, job readiness, equipment requirements and site-specific regulations and conditions
  
• Ensure job conditions are acceptable prior to sending crews to install
  
• Review the installation when complete to ensure the installation was completed correctly and with high quality
  
• Ensure consistent and effective communication with the customer throughout the entire project
  
• Complete jobs in system for invoicing and sub contractor payments
  
• Assign dollars to sub contractors for a defined scope of work
  
• Provide sub contractors with clear and complete job notes, installation instructions and site-specific regulations
  
  

Service

• Work with the Service Manager to schedule service technicians on installs as needed
  

Safety

• Promote and enforce company safety regulations with MEC technicians and sub contractors
  
• Cover site specific training rules from customers with installers prior to starting a job
  
• Work proactively and effectively with Corporate Safety Manager
  

Asset Management

• Purchase installation supplies in the most cost-effective manner and keep inventory levels adequate but not excessive
  
• Order and call off rental equipment on a timely basis
  

Other 

• Handle ad-hoc duties as needed to ensure a cooperative and effective Operations team
  

      Required Skills/Experience:

·         Mechanical and Electrical knowledge

·         Computer proficiency (including Excel)

·         Ability to communicate and collaborate with a variety of employees and departments

·         Strong verbal and written communication

·         Organization /ability to stay focused

·         Effective time management

·         Self-starter – Ability to work with minimal supervision

·         Positive and professional demeanor

·         Ability to multi-task & prioritize