Inside Sales with Original Equipment Manufacturer

The purpose of this position is to maintain a high level of focus on Customer satisfaction and 
facilitate cross functional Teams in order to effectively solve Customer issues/concerns, and
interact with Company Sales, Engineering, and Manufacturing Teams, as well as Suppliers.

•     Create Quotes.
•     Perform Order Review and send Order Acknowledgments to Customers.
•     Review Purchase Orders for accuracy of approved Terms, price, revision, delivery, 
duplication, and special instructions and resolve any discrepancies. Enter customer requirements 
into business system.
•     Schedule customer delivery requirements in accordance with ERP System availability.
•     Maintain the order entry system to assure accurate shipping, invoicing, Terms and schedule 
requirements, working within established production planning guidelines.
•     Coordinate and process Customer Returns in a timely manner.
•     Assist in coordinating Customer visits and/or Inspections.
•     Monitor in process yields to ensure timely response to negative situations.
•     Respond to Customer delivery concerns, involving any necessary member of the Manufacturing 
teams in order to effectively solve customer problems.
•     Maintain applicable reports as directed by Accounting or Management.
•     Other duties as assigned.