| Location | Lexington, NC |
| Salary | $20–$23 Per Hour |
We are currently recruiting for an Inside Sales / Sales Support Representative job in Lexington, NC. This is a fully on-site role. In this role you are responsible for supporting B2B customers and the sales team by managing quotes, processing orders, maintaining pricing information, and ensuring timely delivery of products. This role works closely with internal departments to provide excellent customer service and support the overall sales process. To be considered for this role, you must have manufacturing experience, at least 2 years in a B2B customer service role and ERP experience.
Responsibilities:
Prepare customer quotes and sales proposals
Process customer and sales orders in the ERP system
Maintain pricing and generate order-related documentation
Manage orders from entry through invoicing
Coordinate deliveries and provide order status updates
Maintain accurate customer, pricing, and sales records
Support the outside sales team with quotes, reports, and customer requests
Work with Engineering, Production, Purchasing, and Logistics to ensure on-time order fulfillment
Respond to customer inquiries and provide excellent service
Assist with administrative and sales support activities
Identify opportunities to improve processes and customer experience
Qualifications
Bachelors degree preferred
At least 2 years of experience in inside sales, customer service, sales support, or order management
Manufacturing, industrial, or automotive industry experience preferred
Proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint)
Experience with SAP or another ERP system preferred
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
High attention to detail and accuracy
Self-motivated, team-oriented, and customer-focused
Continuous improvement mindset and problem-solving skills
Pay Details: $20.00 to $23.00 per hour
Search managed by: Kristin Yates
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.