Inside Sales Support Specialist

You are required to submit your resume as an attachment with your online employment application.

What You'll Do:

Responsibilities of the Inside Sales Support Specialist include but are not limited to:

• Provide inside sales support to regional sales staff to accomplish sales goals
• Review sales data and reports to assist in identifying sales opportunities within specific districts or zip codes
• Learn and use Lottery software programs to review sales and ticket information
• Maintain extensive and up-to-date inventory of Point-of-Sale materials
• Coordinate the instant lottery ticket return process for the region
• Provide customer service to customers and retailers
• Assist prospective retailers with completing their applications
• Assist with processing customer claims
• Research discrepancies in retailer ticket orders
• Report stolen or missing ticket inventory
• Provide front desk administrative support coverage in a backup capacity
• Take supplies to the Lottery Sales Representatives in the field and/or to retailers when needed
• Use a walk behind forklift to move inventory
• Perform other duties and work on special projects

OFFICIAL STATE OF OHIO CLASSIFICATION: Administrative Professional 3 (16873)

30 months experience or 30 months training in secretarial/administrative professional field.

• Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college; 12 months experience in secretarial/administrative professional field.
• Or 12 months experience as Administrative Professional 2, 16872.
• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Administrative Support/Services, Customer Service, Operational and Administrative Support, Sales, Inventory Control, Warehousing, Attention to Detail, Customer Focus, Interpreting Data, Teamwork