Inside Sales Specialist I

This role involves managing inbound and outbound communications, understanding customer needs, presenting product or service solutions, and maintaining strong client relationships to drive sales growth in our Sunrise office. The Inside Sales Specialist is responsible for generating new business opportunities, nurturing leads, and supporting the sales team in achieving revenue goals.

Benefits:

• 401(k)
• Opportunity for advancement
• Training & development

Overview:

The Inside Sales Specialist is responsible for generating new business opportunities, nurturing leads, and supporting the sales team in achieving revenue goals. This role involves managing inbound and outbound communications, understanding customer needs, presenting product or service solutions, and maintaining strong client relationships to drive sales growth in our Sunrise office. This is a temp-to-hire role.



Key Responsibilities

• Conduct outbound calls, emails, and follow-ups to generate leads and qualify prospects.
• Respond to inbound inquiries and convert them into qualified sales opportunities.
• Maintain and update customer records in the CRM system (e.g., Salesforce, HubSpot, etc.).
• Understand and communicate the value proposition of company products/services to potential customers.
• Collaborate with account executives and marketing teams to develop sales strategies and campaigns.
• Meet or exceed daily, weekly, and monthly sales goals and performance metrics.
• Schedule product demos, consultations, or meetings for the sales team.
• Provide exceptional customer service and maintain strong relationships with clients.
• Prepare and deliver sales reports and pipeline updates to management.
• Perform additional duties as assigned by management

Qualifications

• Strong client rapport and communication skills
• Ability to multitask and prioritize effectively
• Positive, professional attitude
• Excellent written and verbal communication
• Customer service or sales experience preferred

Education & Experience

• Associate or bachelor’s degree in Business, Marketing, Communications, or a related field (preferred).
• 1–3 years of experience in inside sales, telemarketing, or customer service (B2B or B2C).
• Excellent verbal and written communication skills.
• Strong interpersonal and negotiation skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Goal-oriented and self-motivated with strong time management skills.
• Ability to thrive in a fast-paced, team-oriented environment.