Inside Sales

Position Summary:    

Ø  Building material sales to professional builders, remodelers, and do-it-yourselfers

Ø  Observe the Mission Statement, Value Statement, Service Promise and Safety Program

Essential Functions:

Ø  #1 priority is to ensure customer satisfaction while never compromising safety

Ø  Generate sales

Ø  Determines customer’s needs

Ø  Place special orders

Ø  Coordinate deliveries

Ø  Prepare quotes

Ø  Troubleshoot customer problems

Ø  Maintain showrooms

Ø  Pull store items for delivery

Ø  Provide accurate delivery instructions

Ø  Communicate clearly, accurately, and effectively with employees, management, customers, and suppliers

Ø  Perform any special assignment/projects as required by the General Manager

Ø  Asset preservation

Ø  Adherence to all safety and fire regulations and anti-theft procedures

Ø  Promote a positive image of BIG C

Education/Experience

Ø  High school diploma or GED preferred

Knowledge/Skills/Abilities

Ø  Building material knowledge

Ø  Blueprint reading

Ø  Basic computer skills

Ø  Strong interpersonal communication skills

Ø  Phone etiquette

Ø  Ability to prioritize

Ø  Ability to make change, handle money and process credit cards

Ø  Able to routinely lift, carry and move 70#

Ø  Ability sit and stand for long periods of time

Ø  Ability to coordinate with a team

Ø  Ability to adapt to in-house software

Other Duties and Responsibilities

Ø  Other duties, responsibilities and activities may change or be assigned at any time with or without notice

Expected Hours of Work

Ø  Full-time

Ø  Between the hours of 7am and 5pm

Ø  Weekend hours on occasion

Equipment Used

Ø  Multi-line phone

Ø  Fax /copier/printer

Ø  Computer

Ø  Safety equipment

Ø  Key machine

Ø  Envoy machine

Ø  2-way radio