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Inside Sales Representative

Area Temps

  • Westlake, OH
  • 17 days ago

    Highlights

    We have an immediate need for an Inside Sales Representative to provide timely, courteous, and professional customer support while supporting the Sales and Marketing Coordinator and working effectively with customers, vendors, and internal departments. Generate purchase orders associated with sales orders, place orders with vendors for drop-shipped items, and forward in-house purchase requests to the Purchasing Department for processing .

    Numbers & Facts

    LocationWestlake, OH
    IndustryStaffing/Employment Agencies
    Company Size50 to 99 employees
    Year Founded1987
    Websitehttp://www.areatemps.com

    Description

    We have an immediate need for an Inside Sales Representative to provide timely, courteous, and professional customer support while supporting the Sales and Marketing Coordinator and working effectively with customers, vendors, and internal departments.  Work hours are Monday through Friday from 8 a.m. to 5 p.m.

    Job Responsibilities:

    • Receive and process customer orders submitted by phone, email, or fax in a courteous and professional manner and respond to customers the same business day with appropriate pricing and delivery information
    • Review back-orders and promptly notify customers when a scheduled delivery date may not be met and follow up on sales quotations seven days after the quote is sent to the customer
    • Prepare accurate quotations that include correct quantities, pricing, extensions, total costs, terms and conditions, applicable discounts or mark-ups, and surcharges before sending them to the customer
    • Obtain price quotations and communicate with vendors professionally and in a manner that supports strong working relationships between company and its suppliers
    • Confirm whether vendor pricing is quoted as list or net pricing and ensure applicable discounts are properly reflected when list pricing is provided
    • Generate purchase orders associated with sales orders, place orders with vendors for drop-shipped items, and forward in-house purchase requests to the Purchasing Department for processing
    • Listen carefully to customer requests and concerns to fully understand their needs
    • Communicate how customer issues will be addressed and take appropriate action to resolve them
    • Follow through on customer complaints and service issues through resolution while maintaining positive customer relationships 
    • Perform other duties as assigned and required

     

     

     

     

     

     

     

     

     

    About Company

    Temp Agencies Cleveland | Temp Agencies Akron

    For over 30 years, Area Temps has been a human resource staffing partner for both employers and job seekers in the Northeast Ohio area, delivering the quality and value of a large firm, combined with the personal service of a local company. With five locations, we serve Cuyahoga, Lake, Lorain, Summit, Medina, Geauga, Portage and Ashtabula counties.

    We were established in 1987 with the goal of providing quality temporary workers and personalized service to our customers.  Innovative strategies for applicant recruiting, screening, testing, training, retention and customer satisfaction have helped us become one of Northeast Ohio’s largest employers.

    • Full-Service Staffing Agency.
      Every year we match thousands of quality employees with rewarding office, technical, skilled trades, industrial and professional opportunities.
    • City Search Applicant Network.
      Our interactive centralized network links our five locations, providing unprecedented access to over 80,000 personally interviewed and performance-rated applicants. Clients are guaranteed the best candidates, and job seekers have access to the best career opportunities in Northeast Ohio.
    • Quality Employees.
      We assess our candidates with skill-specific interviewing, online skills testing, as well as internal and client-generated performance ratings. Employees with the highest ratings are considered first for available assignments.
    • Personalized Service.
      On-site visits help our account representatives create solutions that are specifically tailored to each client company’s needs. And our staffing supervisors have personally met, interviewed and evaluated every candidate we refer.
    • Exceptional Value.
      From customized orientation and training videos, to our unconditional guarantee, to free computer software testing and training, we go the extra mile to deliver outstanding value.
    • Ongoing Training.
      Our staff continually participates in formal and on-the-job training, as well as continuing education, to improve the results and overall quality of the staffing solutions we deliver.

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