Inside Sales Representative

MAIN FUNCTION:

Generate leads or sales by uncovering opportunities with new and existing customers through outbound cold/warm calling activities. Provide sales support to customers, including identifying opportunities, follow-up, training, price quotas and other sales and customer support related items as needs. Responsible for all PNY Commercial Product sales related activities.

QUALIFICATIONS:

• Bachelor's degree or equivalent preferred
• 2 years related experience minimum
• Skilled in MS Office, Excel, Word, PowerPoint
• Excellent communication skills, including ability to communicate effectively in English
• Excellent interpersonal skills
• Strong organizational and customer service skills, combined with a strong attention to detail
• Ability to work in team environment
• Ability to multi-task and prioritize projects
• Proficiency with Customer Relationship Manager (CRM) applications
• Knowledge of Distribution channel a plus
• History with meeting/exceeding sales quotas

WORKING CONDITIONS:

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job.

KEY RELATIONSHIPS:

• PNY Inside Sales team
• PNY Customer Operations team
• PNY Territory and Regional sales team
• PNY Distribution team
• Customers

DUTIES AND RESPONSIBILITIES:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sales activities, including:

• Performing inbound and outbound activities to attain stated goals

• Working with the CRM and other systems to manage activities and track results

• Providing customers with price quotes, configuration advice and lead times

• Maintain a customer communication activity at stated levels to generate the required lead or sales opportunities

• Preparing reports to demonstrate activity and results

• Keeping Inside Sales manager and supervisor informed of any pertinent business issues

• Managing and processing new accounts set up, and assisting with pre-sales support

• Properly assess opportunities as either consumer or professional

• Assist with developing and managing customer relationships

• Prospect new customer relationships

• Coordinate activities with sales managers and other company resources to achieve goals

• Track customer information, generate reports and create slide presentations

• Keep current on products, customer programs, strategies, goals and competitors

• Coordinate with Distribution partners to close sales opportunities

• Conducting product training and presentations to customers

• Assists in other areas, as assigned

COMPENSATION:

The base salary range for this position is $50,000 to $60,000; the exact salary depends on several factors such as experience, skills, education, and budget.

BENEFITS OVERVIEW:

We offer a competitive benefits package that includes medical, dental, vision, basic life and AD&D coverage, short- and long-term disability, a 401(k) retirement plan, annual discretionary salary increases and bonuses. Employees receive paid company holidays, paid time off, and access to company-paid training. Optional benefits include tuition reimbursement, a 529 college savings plan, pet insurance, legal and ID theft coverage, and other voluntary insurance plans.