Inside Sales Representative

Builders Firstsource, Inc.

  • Kingston, WA
  • 4 days ago

    Highlights

    Join our team as an Inside Sales Representative and play a key role in delivering exceptional customer service while helping homeowners, contractors, and builders complete their projects successfully. You'll work with a supportive team, develop valuable product and sales expertise, and make a direct impact on customer success every day.

    Numbers & Facts

    LocationKingston, WA

    Description

    Now Hiring: Inside Sales RepresentativeKingston, WAAre you a people person who enjoys helping customers find the right solutions? Do you thrive in a fast-paced environment where every day brings something new? Join our team as an Inside Sales Representative and play a key role in delivering exceptional customer service while helping homeowners, contractors, and builders complete their projects successfully.In this position, you'll be the trusted resource customers rely on for product recommendations, project guidance, and outstanding service. If you enjoy sales, problem-solving, and building relationships, we'd love to hear from you.What You'll DoAs an Inside Sales Representative, you will:

    Deliver exceptional customer service to retail customers in person, over the phone, and via email.Assist customers with product selection, pricing, availability, returns, and exchanges.Actively promote and sell building materials, products, and related services.Prepare estimates and quotes for smaller projects such as decks, fences, sheds, stairs, and more.Process customer orders accurately and coordinate product deliveries.Manage priorities and workflow to meet daily and team performance goals.Support customer education by helping coordinate and participate in workshops and events.Resolve routine customer concerns and partner with senior team members on more complex issues.Assist with merchandising, stocking, inventory management, store appearance, and signage.

    What We're Looking For

    High school diploma or GED required.At least six (6) months of sales, customer service, or related experience, or an equivalent combination of education and experience.Strong communication and customer relationship skills.Ability to multitask and stay organized in a dynamic retail environment.A positive attitude and willingness to learn product knowledge and sales techniques.Team-oriented mindset with a commitment to delivering outstanding customer experiences.

    Work Environment & Physical RequirementsThis role combines office, retail, warehouse, and outdoor environments, providing variety throughout the day. Requirements include:

    Ability to work in both indoor and outdoor conditions, including varying temperatures and weather.Frequent lifting and carrying of up to 25 pounds and occasional lifting of up to 80 pounds.Ability to stand and walk for most of the workday.Frequent bending, stooping, kneeling, and reaching.Occasional use of hand tools, pallet jacks, forklifts, and other equipment to assist customers and support operations.

    Why Join Us?When you join our team, you're more than just a salesperson. You're a trusted advisor helping customers bring their projects to life. You'll work with a supportive team, develop valuable product and sales expertise, and make a direct impact on customer success every day.Ready to build your career with us? Apply today and become part of a team that values service, teamwork, and growth.

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