About Us
At Ultimate Granite and Stone Surfaces, we specialize in delivering high-quality custom stone products that elevate spaces and exceed expectations. With a commitment to exceptional service, innovation, and craftsmanship, we’ve become a trusted partner for homeowners, contractors, and designers alike.
Position Summary
We are looking for a hard-working, enthusiastic new member to join our growing team. As an Inside Sales Representative, you will play a pivotal role in driving revenue growth by managing leads, building strong client relationships, and converting inquiries into sales. Your efforts will directly contribute to our success while ensuring our clients have a 5-star experience.
Hourly Wage & Benefits
- Competitive hourly wage starting at $20/hr.
- Quarterly commission opportunities.
- PTO.
- Paid Holidays.
- Medical, Dental, and Vision Insurance.
Key Responsibilities:
- Develop an in-depth understanding of our products, services, and market landscape.
- Stay informed about market trends, customer preferences, and competitor activities to enhance sales efforts
- Qualify leads, assess customer needs, and recommend appropriate solutions.
- Provide detailed product information, including pricing and customization options
- Identify opportunities to upsell and cross-sell products that meet client needs.
- Follow up on leads and quotes, track progress in the CRM, and maintain accurate and up-to-date records.
- Assist walk-in customers in the showroom, offering guidance on products and helping them make informed purchasing decisions.
- Work closely with the Estimator to ensure accuracy in quotes and provide timely feedback to clients.
- Coordinate with production team to ensure customer orders are fulfilled accurately and on time
- Handle client complaints and feedback professionally, working to resolve issues in a way that strengthens relationships.
Qualifications:
- High School Diploma or Equivalent.
- 1+ year of sales experience (Required)
- Experience in related industry; natural stone, countertop sales, etc. (Preferred)
- Strong communication and interpersonal skills.
- Detail oriented and excellent problem-solving skills.
- Proactive, reliable, and team-oriented attitude.
Location: Relocate or reliably commute to Gibsonia, PA 15044.
Schedule: Monday to Friday, 8-hour shift