Inside Sales Representative

Company Description One Day Doors & Closets is a home improvement company specializing in the installation of interior doors and closet systems designed to enhance residential spaces. The company focuses on providing efficient, high-quality service and streamlined installation processes to deliver a convenient experience for customers. Team members work in a fast-paced, customer-focused environment that values reliability, professionalism, and attention to detail. The organization emphasizes clear communication, strong follow-through, and a commitment to customer satisfaction.

Role Description The Inside Sales Representative is a full-time, on-site role based in White Settlement, TX. This position is responsible for responding to inbound inquiries, making outbound calls, and following up with potential and existing customers to schedule appointments and consultations. Daily tasks include qualifying leads, explaining products and services, providing pricing information, and documenting interactions in the CRM system. The role also involves maintaining ongoing communication with customers, coordinating with installation and operations teams, and supporting account management activities to ensure a smooth customer experience. The Inside Sales Representative is expected to meet sales targets, uphold customer satisfaction standards, and contribute to a positive, collaborative workplace.

Qualifications

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• Demonstrated Inside Sales experience, with the ability to manage high call volumes and convert inquiries into appointments or sales.
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• Strong Customer Service and Customer Satisfaction skills, including clear communication, active listening, and professional problem-solving.
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• Proven Lead Generation capabilities and experience in nurturing prospects through follow-up and consistent outreach.
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• Account Management skills to maintain ongoing relationships, track customer interactions, and support repeat business.
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• Comfort using CRM or sales software, with solid data entry and organizational abilities.
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• Goal-oriented mindset with the ability to work in a fast-paced, metrics-driven environment.
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• High school diploma or equivalent; additional education or sales training is beneficial.
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• Reliable attendance and the ability to work on-site in White Settlement, TX during standard business hours.
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