About Diverse Marketing
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For more than 70 years, Diverse Marketing has connected leading brands with retailers across the country. As a national manufacturers' representative agency specializing in the gift, toy, and trend, we represent a diverse portfolio of brands and work closely with retailers ranging from independent stores to major national accounts.
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At Diverse, we believe great sales start with great relationships. We're looking for an Inside Sales Representative who shares that mindset and is excited to build connections, uncover opportunities, and help our brands grow.
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Position Overview
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The Inside Sales Representative will focus on developing and growing retail accounts across the United States through phone, email, and digital outreach. This role will work closely with our sales team and vendor partners to introduce products, identify opportunities, follow up with prospective and existing customers, and drive sales across our portfolio of brands.
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The ideal candidate is outgoing, organized, proactive, and comfortable starting conversations. We're looking for someone who enjoys building relationships just as much as they enjoy hitting a sales goal.
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Responsibilities
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- Develop and grow retail accounts across all 50 states through outbound calls, email outreach, and digital communication
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- Prospect for new business through cold calling, referrals, networking, industry resources, and online research
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- Build and maintain relationships with new and existing retail customers
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- Learn our portfolio of vendor partners and identify products and brands that align with each retailer's business
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- Present new products, collections, promotions, and sales opportunities to customers
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- Follow up consistently with leads, prospects, and existing accounts to generate new and repeat business
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- Schedule virtual appointments and product presentations when appropriate
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- Partner with Diverse Marketing's sales representatives and internal teams to identify and develop opportunities
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- Meet or exceed established sales and outreach goals
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- Maintain accurate and up-to-date customer and sales information within company systems
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- Stay informed on vendor products, promotions, launches, and relevant industry trends
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- Provide responsive, professional service to customers and vendor partners
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- Participate in sales meetings, vendor trainings, and professional development opportunities
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Qualifications
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- Previous sales, inside sales, wholesale, retail, or customer service experience preferred
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- Strong verbal and written communication skills
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- Confident and comfortable making outbound calls and initiating new relationships
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- Highly self-motivated with a strong desire to achieve results
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- Organized and able to manage multiple brands, customers, and priorities
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- Comfortable learning new technology, sales platforms, and CRM systems
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- Strong follow-through and attention to detail
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- Ability to work both independently and collaboratively within a team
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- High school diploma or GED required; college degree preferred
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Who We're Looking For
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You'll be a great fit for Diverse Marketing if you:
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- Genuinely enjoy talking with people and building relationships
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- Aren't afraid to pick up the phone and start a conversation
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- Are curious about products, brands, retailers, and what's happening in the marketplace
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- Take initiative rather than waiting for the next task
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- Are motivated by goals and enjoy seeing your efforts translate into sales
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- Can balance persistence with professionalism
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- Thrive in a fast-moving environment where every day can look a little different
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- Want to be part of a collaborative team focused on helping both our retailers and vendor partners succeed
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At Diverse Marketing, we're not simply selling products. We're connecting the right brands with the right retailers and building relationships that create long-term growth.