Inside Sales Representative

Black Rock Resources LLC

Canonsburg, PA

JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Entry, Detail Oriented, Electricity, Establish Priorities, Inside Sales, Manufacturing, Microsoft Excel, Microsoft Word, Multitasking, Order Processing, Presentation/Verbal Skills, Regional Sales, Resolve Customer Issues, Revenue Growth, Sales Management, Time Management, Writing Skills
LOCATION
Canonsburg, PA
POSTED
30+ days ago

We are seeking candidates for a Inside Sales Representative opportunity with our manufacturing client in Canonsburg, PA. Candidates must possess a strong technical acumen and attention to detail. This is a direct-hire opportunity with competitive pay and excellent benefits.

KEY RESPONSIBILITIES:

  • Increase sales within the assigned territory and customers.
  • Review and interpret customer requirements and answer questions received by phone, email or fax.
  • Perform sizing calculations and select appropriate product.
  • Prepare quotations for customers in accordance with project specification sample quotation or information provided by representatives.
  • Be main point of contact for customers within the assigned territory.
  • Ensure that all departments are aware of any special orders or requirements.
  • Proactively work with Regional Sales Managers to secure new business, address issues, and get customers the information that is needed.
  • Interact with Engineering, Customer Service and Manufacturing departments to obtain information as required to answer customer inquiries in a timely manner.
  • Follow-up with customer to secure order or determine status of opportunity (won or loss).
  • Serve as intermediary between factory and representatives for quotations and technical information.
  • Respond to resubmittal comments when quotations were provided to customers.
  • Assist Customer Service department throughout Order Entry process by answering questions as they arise.
  • Input data into the CRM system.
  • Other tasks deemed necessary by Management.

Education/Training/Experience:

  • Bachelor's degree in Industrial Technology or a related field
  • 3- 5+ years' experience in Applications, Customer Service or Inside Sales
  • Ability to multi-task, prioritize, and manage time effectively
  • Proficient in Word and Excel
  • Strong written and oral communication skills
  • Familiarity with CRM systems and practices
  • Ability to read and comprehend basic electrical drawings

#LI-HS1

About the Company

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Black Rock Resources LLC