Sign upLog in
See more jobs

Inside Sales Rep - Remote

Lincare

  • Clearwater, FL
  • Today
  • Remote

    Highlights

    Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary. The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.

    Numbers & Facts

    LocationClearwater, FL (
    Remote
    )

    Description

    The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.

      • uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness

      JOB FUNCTIONS

        • Establishes customer contact by initiating followup outbound calls and receiving inbound return calls

          • Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary

            • Resolves customer concerns by providing appropriate information regarding products and services

              • Records customer information and maintains database by obtaining, entering, and verifying required data

                • Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards

                  • Facilitates sales process by communicating/sharing information with appropriate internal and external contacts

                    • Completes and ensures accurate validation of insurance benefits

                      • Provides customer followup as required

                        • Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results



                        Education

                          • High School Diploma or General Education Degree (GED) Required

                          Work Experience

                            • Inside sales Required

                              • Computer, data-entry Required

                              Knowledge, Skills, and Abilities

                                • Must have excellent telephone customer service

                                  • Must be computer literate

                                    • English -- oral and written

                                      • Must be at least 18 years of age

                                        • Medical industry knowledge beneficial

                                          • Type at least 25-30 words per minute

                                            • This position requires use of your own equipment

                                                • The company does provide the hard phone

                                                  • Internet: High Speed (Minimum 50 mbps download /20 mbps upload)

                                                    • Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hard phone

                                                        • 2 modem/router ports are required

                                                        • Processor: 1.6 GHz or greater

                                                          • Memory: Minimum of 8 GB RAM

                                                            • Browser: Chrome, Edge

                                                              • Operating System: Windows 11 (No Chromebooks, No Macs)

                                                                • Monitors: Dual monitors

                                                                  • Headset and Webcam or internal camera: Wired, USB to be used during training/interviews

                                                                    • Private HIPPA Compliant Workspace: must be in a non shared room of the residence



                                                                  Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

    Similar Jobs